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          Find a Location

          Poolside Plastering, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.

            Business ProfileforPoolside Plastering, Inc.

            Pool Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/16/2010

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Pool Plastering Contractor, Plaster, Quartz & Pebble Finishes

            Business Details

            This is a multi-location business.

            Find a Location

            Poolside Plastering, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              10/1/2006
              Years in Business:
              35
              Business Started:
              5/1/1988
              Business Incorporated:
              7/1/1988
              Accredited Since:
              3/16/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of PA 005265 for this business, issued by Office of the Attorney General-PA

              These agencies may include:

              Office of the Attorney General-PA

              Strawberry Square, 14th Floor

              Harrisburg PA 17120

              (800) 441-2555

              http://www.attorneygeneral.gov

              Type of Entity:
              Corporation
              Business Management
              • Mr. Robert A. Chiapelli, President
              • Mr. Kyle Mead, Secretary
              • Mr. Rob Fultz IV, Director of Operations
              • Mr. Brad Mead, Vice President
              Contact Information

              Principal

              • Mr. Robert A. Chiapelli, President
              • Mr. Brad Mead, Vice President

              Customer Contact

              • Mr. Brad Mead, Vice President
              Additional Contact Information

              Fax Numbers

              • (610) 948-6992
                Primary Fax

              Email Addresses

              Industry Tip

              BBB Tip: Hiring a pool contractor

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/15/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Around 4/11/22 we contracted Poolside Plastering, Inc. to replaster (Blue Surf Pebble Sheen) on our 900 square foot inground pool with spa along with the demo/reinstall of 50' of coping and 125' of tile then added a stone waterfall. When inspecting the pool before the water was filled the demo was very sloppy and there were shards of the tile surrounding the pool. The plaster dye was not spread properly. I brought these items to the attention of the Ed M******** (the main contractor) but they still filled the pool. As of mid April 2022 we opened our pool to then find out that the waterfall and brick were pitched incorrectly causing the water from the waterfall to spill into the garden area while the pump was running. Ed agreed that it was done improperly and said he would put a temp solution in place then fix it in October. By May there were falling off and some of the brick was deteriorating. They came out to “repair” them but fell off days later. Ed and (owner) Brad M*** came out August 1st to inspect and agreed that the tile, coping, caulk, caps and water drain/refill would be done at their expense. We did agree to do stone instead of the brick with their recommendation. Many texts to Ed between 8/1 and 11/8 coordinating a plan of arrival. He showed up 11/8 to drain & demo the pool. Didn't hear from him until I texted him 2 times to see when he was coming back. 11/14 he finally responded saying to have the pool winterized and we'll fill the pool back up. 11/15 a stone mason shows up starting to lay brick in 30 degrees with no additive in the concrete. At this point Ed is telling me that he'll replace the water and we'll have to do the pool in the spring. I contacted Pebble Tec (manufacturer of pool finish) for them to tell me it is not recommended to keep the pool empty unless necessary. They said max is 7 days it should be empty before causing problems and warranty issues. I'm seeking a refund of $25,000 that I've paid them
              Read More

              Customer Reviews

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              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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