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          Best Fiberglass Pools Corporation has 1 locations, listed below.

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            Business ProfileforBest Fiberglass Pools Corporation

            Pool Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.67/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/26/2013

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Inground fiberglass pool sales & installation, spas, pool chemistry supplies, pool accessories

            Business Details

            BBB File Opened:
            1/1/1974
            Years in Business:
            52
            Business Started:
            4/18/1971
            Business Incorporated:
            1/21/1974
            Accredited Since:
            8/26/2013
            Type of Entity:
            Corporation
            Business Management
            • Mr. Chuck Ordini, President/Owner
            • Mr. John Roman, Vice President
            • Mr. Hector Santiago, General Manager
            • Mr. Jon Wilson, Director of Operations
            Contact Information

            Principal

            • Mr. Chuck Ordini, President/Owner
            • Mr. John Roman, Vice President

            Customer Contact

            • Mr. Chuck Ordini, President/Owner
            • Mr. John Roman, Vice President
            Additional Contact Information

            Fax Numbers

            • (215) 788-0462
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/07/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            So here is my understanding of how this pool company works. They are a GC in the pool business. Their primary duty is to install the pool. The electrician is another entity the pool company partners with. My situation is that after the pool company installs the pool, the electrician should install the electricals within 3 days but the electrician is not responsive. The water is being filled on the day of installation which was 10days ago. The water in the pool is turning green and filled with Algae. There are also frogs and bugs in the water now. My concern is that even the electrician comes by let's say next week to install filters and chemical pennal. Is the water safe for my kids to swim? If I need to change the water and scrub the pool, who is paying for it? I also Paid $17000 for an auto cover. The Pool company took the check and disappeared.
            Read More

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Colleen K

            03/25/2023

            See full review on Google. Update #1; 3/23 from 7/22 review: It has been 8 mos. since we ordered our pool. It was installed this past Wednesday. In short, our opinion of Ordini's has not changed; if anything, we are more impressed. Hector & Orlando have responded to every inquiry within a 24-48 hr. window, whether it be by phone or email. They submitted all necessary paperwork to the township, even submitted a fence permit application for us which I did not expect or request of them, because they knew we were moving our fence forward. Because of the accuracy of the application, the paperwork passed all reviews and was approved in about 4 weeks. Now, I do not know how long the lead times are on production of the fiberglass pools, and how that could impact lead times, because we wanted/selected a model and color that they had in stock. Which, honestly, is a benefit to use Ordini's; as the biggest Latham dealer/installer in the country, they had a limited inventory of popular pool styles available (including the pool we wanted) when we started this process. Hector scheduled a call with us and went over every detail of next steps, and answered every question, for the installation. When Hector said that the crew would show up by 7 to set-up, I was skeptical. They arrived at 6:48. Tyrone, the site manager, was beyond professional. He answered every single question throughout the day. He was patient with every curious neighbor that came by and asked questions - and there were several. He made sure everything was seamless. The install crew was amazing. Worked diligently all day. Impressive with the machinery. Took the time to make sure everything was done properly. It was obvious they were experienced and knew what they were doing. The crew stayed until everything was done. They cleaned up everything. They flattened and rough graded the yard. Even the driver who delivered the water was wonderful. How does the pool look in the ground? ABSOLUTELY AWESOME!

            Local BBB

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