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Find a Location

Magnolia Plumbing, Heating & Cooling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMagnolia Plumbing, Heating & Cooling

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/19/1998

    Years in Business: 74

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Serving Maryland, Northern Virginia and Washington DC

    We install, service and repair plumbing fixtures, sump pumps, pipes on an emergency or scheduled basis. We clear and clean clogged and slow drains using basic techniques as well as hi-pressure jets and video camera inspection.  We install service and repair conventional, heat pump, and tankless water heaters.  We install, replace and service heating systems including boilers, ductless systems, furnaces, heat pumps, and radiant systems. We provide similar air conditioning services.  Our air quality service includes new filtration system, humidifier, dehumidifier, purification system, energy recovery ventilator, or whole–home systems.  We also clean ducts, test for carbon monoxide, and add insulation to homes. Our services are available for commercial clients as well.

    Business Details

    This is a multi-location business.

    Find a Location

    Magnolia Plumbing, Heating & Cooling has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      600 Gallatin St NE, Washington, DC 20017-2359
      BBB File Opened:
      6/19/1998
      Years in Business:
      74
      Business Started:
      1/19/1950
      Accredited Since:
      6/19/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2705132517 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

      These agencies may include:

      Department of Professional and Occupational Regulation (DPOR)-VA

      9960 Mayland Drive, Suite 400

      Henrico VA 23233

      (804) 367-8500

      http://www.dpor.virginia.gov

      BBB records show a license number of 70030 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 12/30/2025.

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      500 N. Calvert Street, Room 308

      Baltimore MD 21202

      (410) 230-6231

      http://www.dllr.maryland.gov/license

      BBB records show a license number of 532 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      500 N. Calvert Street, Room 308

      Baltimore MD 21202

      (410) 230-6231

      http://www.dllr.maryland.gov/license

      BBB records show a license number of RJ900160 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Department of Consumer & Regulatory Affairs (DCRA)-DC

      1100 4th Street SW

      Washington DC 20024

      (202) 442-4320

      Fax: (202) 6984329

      http://www.pearsonvue.com/dc/industrial_trades/

      BBB records show a license number of PC1000672 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

      These agencies may include:

      Department of Consumer & Regulatory Affairs (DCRA)-DC

      1100 4th Street SW

      Washington DC 20024

      (202) 442-4320

      Fax: (202) 6984329

      http://www.pearsonvue.com/dc/industrial_trades/

      BBB records show a license number of 51790 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 12/30/2025.

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      500 N. Calvert Street, Room 308

      Baltimore MD 21202

      (410) 230-6231

      http://www.dllr.maryland.gov/license

      BBB records show a license number of PFG-72768 for this business, issued by Washington Suburban Sanitary Commission (WSSC)

      These agencies may include:

      Washington Suburban Sanitary Commission (WSSC)

      14501 Sweitzer Lane

      Laurel MD 20707

      (301) 206-9772

      http://www.wsscwater.com/

      BBB records show a license number of RC902837 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Department of Consumer & Regulatory Affairs (DCRA)-DC

      1100 4th Street SW

      Washington DC 20024

      (202) 442-4320

      Fax: (202) 6984329

      http://www.pearsonvue.com/dc/industrial_trades/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Magnolia Plumbing Inc
      • Joseph J. Magnolia Inc.
      Business Management
      • Mr. Joseph M Magnolia Jr., Owner
      • Mr. Dominic Magnolia, Vice President
      Contact Information

      Principal

      • Mr. Joseph M Magnolia Jr., Owner
      • Mr. Dominic Magnolia, Vice President
      Additional Contact Information

      Fax Numbers

      • (202) 529-5632
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/14/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      In mid-october 2022, Magnolia Plumbing came to our home because our sewer line was blocked. They tried snaking the line and hit an obstruction about 20 feet from our basement toilet, the best access point. Their camera could also not get past the obstruction. They told us they would have to dig up the line from the toilet to the obstruction, jackhammering 20 feet of concrete slab, for a cost of $15,000. We signed a contract for them to do that on Oct 24th, 2022.After replacing the line to the obstruction, they put their camera down the rest of the line to the street. I saw the images, which were black and white, very grainy and hard to read. They told me that the line to the street was severely corroded, missing much of the bottom portion of the cast iron pipe in several places and leaking sewage into our yard. They said it needed to be replaced at an additional cost of $25,000.We decided to get a second opinion. Another company put a camera down our line, and we saw a much higher quality image - high def and color. The sewer line looked quite good. They saw no holes. They said it was in surprisingly good shape for its age.They also indicated the work Magnolia did was unnecessarily destructive of our concrete slab and floor. They said a single hole could have been dug to clear the obstruction and assess the system.They recommended finishing the work in the basement and continuing replacing the old cast iron under the slab since it was now 70% replaced. They could achieve that by digging smaller holes and sliding pipe in, thereby preserving more of our slab. They recommended leaving the exterior line since it was in pretty good shape, and only adding a cleanout just outside the house. We hired them to finish the job.In the process they filled in the slab covering the work Magnolia did. According the our contract, we still owe Magnolia $5937.00. We have not, and do not intend to pay them.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Henry G

      1 star

      02/14/2024

      The company uses flat rate billing as a method to charge customer twice for the same service. Charges for installation of the water heater and the charges again to attach the heater to the plumbing. Any additional work is billed as if it was performed a separate service call.

      Magnolia Plumbing, Heating & Cooling Response

      02/19/2024

      Henry, we're sincerely sorry to hear about your negative experience with our service. Could you please call us or contact ****************************** with more information so we can rectify the situation?

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