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Find a Location

James Vito, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • James Vito, Inc.

      681 Southlawn Ln Rockville, MD 20850-1458

      BBB Accredited Business
    • James Vito, Inc.

      100 S Pickett St Unit E Alexandria, VA 22304-3010

      BBB Accredited Business

    Business ProfileforJames Vito, Inc.

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 48 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/26/2011

    Years in Business: 90

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Vito Services is a full-service plumbing, heating, air conditioning & HVAC business with locations in Maryland, Washington, DC & Northern Virginia. Vito is licensed for all plumbing services including drain/sewer repair and maintenance, water heaters (including tankless water heaters), water filtration, re-piping, water well service and repair, sink faucets/toilet fixtures installation and repair, sewer line inspection, hydro-jet sewer line cleaning, and gas piping. 


    Our HVAC services include air conditioner installation, AC repair/maintenance, boiler/furnace installation and repair, heat pumps, ductless mini split air conditioning, customer ductwork, humidifiers, and dehumidifiers. We also provide air filtration with a focus on indoor air quality (IAQ) through the installation of HEPA Filters, UV lights and media filters for HVAC units.  

    Products & Services

    Air Conditioner, Air Conditioning Unit, HVAC, Water Heater, Tankless Water Heater, Boiler, Furnace, Humidifier, Dehumidifier, Heat Pump, HEPA Filter, UV Lights, Media Filter, Heat Pump, Sinks, Faucets, Toilets, Fixtures, Sump Pump, Water Filter, Well Pump, Ductless A/C, Mini Split AC, Whole-House Carbon Water Filter

    Business Details

    This is a multi-location business.

    Find a Location

    James Vito, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • James Vito, Inc.

        681 Southlawn Ln Rockville, MD 20850-1458

        BBB Accredited Business
      • James Vito, Inc.

        100 S Pickett St Unit E Alexandria, VA 22304-3010

        BBB Accredited Business
      Location of This Business
      681 Southlawn Ln, Rockville, MD 20850-1458
      BBB File Opened:
      6/1/2001
      Years in Business:
      90
      Business Started:
      1/19/1934
      Business Started Locally:
      1/19/1934
      Business Incorporated:
      1/19/1934
      Accredited Since:
      12/26/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 7488 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 7/19/2025.

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      500 N. Calvert Street, Room 308

      Baltimore MD 21202

      (410) 230-6231

      http://www.dllr.maryland.gov/license

      BBB records show a license number of 2701021865 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Department of Professional and Occupational Regulation (DPOR)-VA

      9960 Mayland Drive, Suite 400

      Henrico VA 23233

      (804) 367-8500

      http://www.dpor.virginia.gov

      BBB records show a license number of LC901746 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Department of Consumer & Regulatory Affairs (DCRA)-DC

      1000 4th Street SW

      Washington DC 20024

      (202) 442-9828

      Fax: (202) 7276546

      http://www.dcra.dc.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Vito Plumbing Heating Air Conditioning
      • Vito Plumbing
      • Vito Plumbing Drains Heating & Air Conditioning
      • Vito Services
      Business Management
      • Mr. James G. Vito, COO
      • Mr. Michael A. Vito, President
      • Ms. Yda L Morales, Controller
      Contact Information

      Principal

      • Mr. Michael A. Vito, President

      Customer Contact

      • Ms. Yda L Morales, Controller
      Additional Contact Information

      Fax Numbers

      • (301) 251-9067
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/14/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On January 27, 2021 I contacted Vito Services to request a plumbing technician because water would leak in the basement after doing laundry. I paid $589.43 to have pipes snaked. On January 6, 2022, I contacted Vito again about the same issue and the same technician came out and did the same thing for the same price. A week later on January 14th, I called Vito about the same issue and again they sent out the same technician who was going to charge me again to fix what had not been fixed on the 6th. The technician was clearly unaware of what the issue was and he kept going outside to call his supervisor who only offered to lower the price to do the same thing. I am out $1,178.86 and still have the same problem. The supervisor was saying we could be throwing stuff down the drain, and because the repair was not under warranty, they could not help further.
      Read More

      Customer Reviews

      48 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      David W

      5 stars

      04/03/2024

      Dan was very professional and polite. Explained the next steps and my options.

      James Vito, Inc. Response

      04/04/2024

      David - We are so glad to hear that you were pleased with Vito's HVAC service. Thank you so much for taking the time to let us know about your experience, and for the 5-Star Review!

      Local BBB

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