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          The Plumbing Works has 1 locations, listed below.

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            Business ProfileforThe Plumbing Works

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/16/2012

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Complete Plumbing, Heating & Cooling Services / Residential and Light Commercial

            Business Details

            BBB File Opened:
            5/28/1998
            Years in Business:
            31
            Business Started:
            10/1/1992
            Business Incorporated:
            11/21/1996
            Accredited Since:
            5/16/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA 003938 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 6/20/2024.

            These agencies may include:

            Office of the Attorney General-PA

            Strawberry Square, 14th Floor

            Harrisburg PA 17120

            (800) 441-2555

            http://www.attorneygeneral.gov

            Type of Entity:
            Corporation
            Business Management
            • Mr. Scott E. Kissinger, President/Owner
            Contact Information

            Principal

            • Mr. Scott E. Kissinger, President/Owner

            Customer Contact

            • Mr. Scott E. Kissinger, President/Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/13/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In December 2022 The plumbers that came out were nice but because they seen that I was frantic and really in need I feel I was taken advantage of. I have a small sink in my bathroom and the plumber told me that he could fix my sink for $400. I then ran to atm while they began fixing it. Upon doing so I trusted the men in my house because I live alone and had just come from the hospital. By time I got back they were already done with the sink. Its a really small sink. I then asked could I take a bird bath because I can't use the tub? The plumber said no. He said that he found another leak. I stated that why would you charge me $400 for something that I can't use. He stated that he needed to wait for the pipes to unfreeze. Fast forward to last week the new people who are working on my house turned on the water and the pipe that THE PLUMBING WORKS supposedly fixed was spaying all over. When I called the company and asked why is this happening they then said because the pipe that they fixed is compensating for the other side. So they fixed a product that was doomed to fail. In there desperate attempt to take advantage who obviously knew nothing about plumbing and was in desperate need. This was is the wrong way of doing business. It should be stopped. They should come fix my sink like they said when I gave them the money. So they are trying to charge me almost $1000 for a small sink and I mean its really small. I wish you guys could see this.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael Q

            11/30/2022

            After having their technician avion come out to unclog my drain, they stated that my piping had to be updated. After offering numerous times to remove cabinets so they were not destroyed, their tech insisted that he will be taking care of it. I never seen my cabinets again and did not sign off in them removing the cabinets from the premise. After back and forth conversations with the owner Scott, nothing is to come of the missing cabinets. They left my house with dust through out the entire house, my wall was smashed and never repaired and they drilled through my roof. When asked if they would be making any repairs I was told they do not cross trades. STAY AWAY from this company as they have very poor craftsmanship.

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