Business ProfileforMcLoughlin Plumbing Heating & Cooling

DO NOT USE THIS COMPANY!! They are scam artists that think they can overcharge when people are in a bind. I purchased a home that had a Bradford White 50 Gallon - 40,000 BTU TTW Power Vent Energy Saver Residential Water Heater installed on 4-23-19 by McLoughlin. At the time of writing, the unit is a little over 3 years old and is still covered under Bradford White's 6 year warranty. I have a Floodstop installed that automatically shut the valve when it sensed water in the pan and contacted McLoughin yesterday to have the tank replaced. I did tell them it wasn't emergent for them to come out last night, and they could come out in the morning. I sent them photos of the unit so they had the model number & serial number for the warranty claim. They finally got back to me at noon today and said they could come out after 3PM today and replace the tank for $1,445. My mother-in-law just had the same situation with a Bradford White water heater a month ago and paid ~$800. I called my regular plumber and he said he could do it for ~$500 to $600 plus ~$100 to get the 6yr warranty back in effect for the new tank . I called McLoughin back and told them their price was too high and they offer to knock $150 off the cost. They're pricing was still SKY high, so I told them to forget about it -- I could go buy a new hot water heater and have it installed for $1,500. I also would advise against Bradford White's, they are not the same quality they used to be. They spend a lot of $$$ on advertising but their product is not the "top quality" they claim it to be. If you want to be ripped off when you have a heating, cooling, plumbing or hot water emergency, call McLoughin!