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Find a Location

Steadfast Construction Inc has 1 locations, listed below.

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    Business ProfileforSteadfast Construction Inc

    Sunroom Construction
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 06/27/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Steadfast Construction works as a custom deck, porch, sunroom, addition and patio builder. We are well established in the Northern Virginia area as a design & build company of both affordable as well as exceptionally unique and high level craftsmanship projects.

    Products & Services

    Decks, Porches, Sunrooms, Additions, Patios, Decks, Porches, Sunrooms, Additions, Patios

    Business Details

    Location of This Business
    111 Berry St SE Ste 103, Vienna, VA 22180-4879
    BBB File Opened:
    3/20/2001
    Years in Business:
    28
    Business Started:
    9/15/1995
    Business Incorporated:
    9/15/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705058852 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

    These agencies may include:

    Department of Professional and Occupational Regulation (DPOR)-VA

    9960 Mayland Drive, Suite 400

    Henrico VA 23233

    (804) 367-8500

    http://www.dpor.virginia.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. Kenneth Krogmann, President
    • Mr. Jack Prins, General Manager
    Contact Information

    Principal

    • Mr. Kenneth Krogmann, President

    Customer Contact

    • Mr. Jack Prins, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We hired this company in 2014 to build a deck and screened in porch on our house. Two years ago we noticed that two of the posts supporting the deck were rotted and the company came out to replace them for us. It has now come to our attention that 7 of the other remaining supporting posts are rotted. The company does not return all of my phone calls and I do not know what the plan is to remedy this situation. We do not want our deck to collapse. When I initially called a few weeks ago and spoke to **** he admitted on the phone that in 2014 some of the wood that was used was essentially defective and there was no way to tell at the time. We spent a lot of money to have a deck rotting and potentially collapse only 7 years later. We need them to honor their lifetime materials warranty and also help cover the costs to make the deck safe. I have found similar complaints made by other consumers online in review forums and it seems like they just ignore people and tell them it's not their problem. If they don't want to repair the deck then they need to give us a credit to pay a licensed handyman to do the job. This needs to be done in a timely manner because it is not safe to have people on deck with rotting support posts.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Virginia t

    1 star

    10/18/2022

    Terrible, they lie they don’t communicate, they take jobs in areas they are not familiar with the policies and practices, they drop the ball on everything. I contracted with them on September 28 th of 2021 they started my project on sept 27 2022 because the dropped the ball every step of the way. They told me that they would not be able to start until April of 2022 but didn’t bother to get their ducks in row and didn’t start until September. All the while blaming everything and everyone else. One employee tells you one thing then another denies it .They said the city was holding them up which was a lie . I spoke with the city and the mayor. That was not the case. When they finally started working and were almost done , theydidnt show up for over a week. Then tell me. “ oh we now need a permit for the door which they have known about for months again not getting the required information for permits and not even knowing they needed one . They kept telling me don’t worry as soon as we get everything in order we will jump on job and it will be finished in about two weeks . it’s been a month now and they don’t even show up. When I called the company , No one is available. And it is the secretary who tell me that they are waiting for a door permit. I have never been so exasperated in my life. Why are the allowed to treat people this way? It shouldn’t take over year for a 10 x10 porch.

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