Business ProfileforSport Honda

I had my 2003 *** ****** towed to Sport Chevrolet, on November 7, 2022, due to a brake failure. They told me there was a two week backlog. ******, their service representative, called a week later and told me the brake line had busted and the fuel lines needed to be replaced and he would get an estimate together and give me a call back. I waited a week, never heard a thing. I called him and he told me that they were having a hard time finding vintage parts for my vehicle especially the fuel lines. I told him I wanted it fixed and he said they could only do the brake lines and he would give the tech the go ahead but when I got off the phone I was able to find the fuel lines in less than ten minutes and they had them in stock. I called him back and told him I found the parts at ****** and he said he would tell the parts dept. and would let me know when he had the estimate ready. Did not hear from him for another week so I called and he was not there. I left a message. Never heard anything, so I went up to the business and he was not there. Another service rep tried to help me but ****** didn't have any updates so I left another message. Never heard anything. I called again on Dec 1, 2022 once again ****** was not available so I asked to speak to a manager. They transferred me to *******************, who was also not available so I left a message. Never heard anything. I called today Dec 5,2022 Once again ****** is not there. Another rep tried to help me but said that no one has been assigned to work on my truck even though ****** said it would be completed by the beginning of Dec. The rep could not find a completed estimate from ****** so he really couldn't help me either but would print up what he had and give it to ******************* to get to the bottom of it. My vehicle has been there a month with nothing being done. They claim because I didn't have an appt they would have to work me in but when I brought it in isn't that making an appt? Please help me get to the bottom of this.