Business ProfileforKoon's Sterling Ford

We made a full offer cash purchase on a 2020 Ford ******** **. $46K and some change. Used of course. Whenever I was going through the selling process I requested delivery because the dealership is 200 miles from our home. They said they can do that and it would be $300. I said "Great" because I felt that was a fair prices given that the national car delivery fee average is $1 per mile for anything under 500 miles (we are again 200 miles). After we did the full wire transfer from my bank to the dealership they said that my salesman would set it up (**** *****). Note, that communication with *** ***** has been minimal and extremely uninformative. The BULK of help was provided by a *** ****** ****** (which has been a pleasure and helpful each time I reached out to her during this transaction). After a day, *** ***** told me that delivery couldnt be until Tues March 14th exactly 7 days after a FULL cash payment was made and confirmed of receipt. *** ***** also stated that someone was physically driving my car to me.. 200 miles. He said based off the $300 price it would have been more for a truck delivery. Based off the numbers. It should only cost $200 to deliver and I paid $300. But yet someone is physically driving it. Meaning more miles than I signed for. Communication has not been good trying to fix this matter. They have all of our paperwork so I dont have any documents to show other than the wire transfer from my bank to their bank which has their name on it.