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Find a Location

Busso Music School Inc has 1 locations, listed below.

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    Business ProfileforBusso Music School Inc

    Instrument Lessons

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    PO Box 11663, Alexandria, VA 22312-0663
    BBB File Opened:
    3/25/2009
    Years in Business:
    17
    Business Started:
    12/1/2006
    Business Incorporated:
    12/1/2006
    Type of Entity:
    Corporation
    Business Management
    • Mr. Frank Busso, President
    Contact Information

    Principal

    • Mr. Frank Busso, President

    Customer Contact

    • Mr. Frank Busso, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/12/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased a pair of accordion bellows straps on June 22 for a price of $24.30 under the proviso that if they did not fit, I should return them and get my money back. They did not fit, and I returned them immediately in perfect condition. Since then, after repeated unanswered phone messages, I finally called the cell phone number of the person, Frank B****, who made the deal with me. During that call, he acknowledged receipt of the straps and said that he would immediately reimburse me their cost minus postage (I would receive a little over $18.00) or he would send me another pair that would fit. I have received neither at this point Sept 18. Again, I have left messages on the company phone and have not received a reply. I want my money back. Sorry to take this measure of contacting Better Business, but I am really frustrated.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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