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          Mover Dudes Inc has 1 locations, listed below.

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            Business ProfileforMover Dudes Inc

            Moving Companies

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Mover Dudes, Inc.(MDI) is a full-service moving and storage company that provides a number of products and services related to all things moving for Winchester, Virginia and surrounding areas, the metropolitan area of Richmond, Virginia, as well as Long Distance moving within the continental United States. MDI is a full service moving company offering everything you need to complete a small or large move from start to finish. This includes, but is not limited to, packing materials, packing services, guaranteed inventory pricing, hourly moves, specialty item moves, and both short and long-term storage.

            Business Details

            BBB File Opened:
            5/2/2008
            Years in Business:
            18
            Business Started:
            3/1/2006
            Business Incorporated:
            11/29/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1818603 for this business, issued by U.S. Department of Transportation (DOT)-Federal

            These agencies may include:

            U.S. Department of Transportation (DOT)-Federal

            1200 New Jersey Avenue, S.E.

            Washington DC 20590

            (202) 366-9805

            http://www.fmcsa.dot.gov

            Type of Entity:
            Corporation
            Business Management
            • Mr. Jonathan R Eye, President
            Contact Information

            Principal

            • Mr. Jonathan R Eye, President

            Customer Contact

            • Mr. Jonathan R Eye, President
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/07/2021

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            8/30/2021 - Contracted Mover Dudes to move my furniture from Winchester to Middletown - about 20 miles away. During the move, Mover Dudes incurred damage to most of my furniture - breaking legs off, severly scratching, severly scraping and/or dinging. Two items Mover Dudes signed an acknowledgement form. I was told I would get an copy emailed to me, but did not. I did take a picture which is attached. Calling Mover Dudes, no response. Via email, I was told by *********************** (sales rep) that there is no manager to speak with and gave an email address in which to file a claim. At this point, no other contact from Mover Dudes and the insurance claim provider keeps requesting the same information, which is an itemized list and pictures of all the damage. I have requested the insurance claim provider to call me to discuss but they keep sending the same email with the same request for previously submitted information. Extremely frustrating. I have pics, but compressed document is too large.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kimberly G

            1 star

            07/21/2023

            BUYER BEWARE! I’d like to start by saying we have moved 11 times in the past 9 years and all with professional movers. I am very a-tune to the the services I should receive from a moving company. Mover Dudes start out great, they say all the correct things but in the end they flip the terms, charge you way more and damage your items without reimbursing. The packing team gets paid by the box. I unpacked boxes for days. Large boxes with 3-5 items in them. There was so much paper filing these boxes and not items. Just about ever box was this way, that is why there were so many boxes. Moving as much as we do, you can imagine we don’t have tons of expensive things but I will tell you I had the best wrapped and protected paper plates you have ever seen. I unpacked wardrobe boxes that had 12-15 dress shirts in them. A wardrobe box should hold about 2.5 feet of hanging space. They busted the entire top where the dials are of my brand new dryer, tore the computer portion of our new treadmill off and just ripped the wiring harness in half, broke the corner off of a table and busted a wooden cube organizer in pieces. In the end we were charged $2000+ more than quoted. It was for the “extra packing”. Most of our items were already packed from the previous move as we had only been at our last place 8 months. I opened some boxes where the packers had put already packed boxes down inside larger boxes. They have to get that box count up. We also moved 10-15 of the larger items ourself and they did not give us any credit back for those items that they did not even touch. I spoke with move coordinator who kept saying he agreed with me but the Owners were the ones that would not budge. We received nothing but a larger than expected bill! They don’t inform you of this until you are finished and the Driver/unloaders are standing there. They tell you they can’t leave until the collect full payment but will handle disputes after the fact. Take your business elsewhere. Kimberly G*****

            Local BBB

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