BBB Accredited Business Profile

ResponseLink, LLC

ResponseLink, LLC

(800) 693-5433

ResponseLink, LLC

29 years in business
1000 Commerce Park Dr
Ste 300
Williamsport, PA 17701-5400
Fax Numbers
  • (570) 321-9882
  • (650) 864-9802
  • (570) 567-1611
Additional Phone Numbers
  • (650) 605-6530
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 07/01/1999
Business Started: 01/01/1988
Business Incorporated: 08/12/2005 in DE
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Shayne Fitz-Coy
  • Ms. Arar Han, Co-CEO
  • Ms. Natalie McCafferty, Operations Manager
Business Category
  • Medical Alarm
Additional Information
  • For quicker service regarding any issues for this company's products or service, please call Customer Service at 800-693-5433, option 2 or email
Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Alert1 Medical Alert Systems
Refund & Exchange Policy: 
No refunds after the 30 day risk-free trial period.
BBB accredited business



AlertOne is a national provider of medical alarms and service. They offer 24-hour emergency monitoring. Clients are provided with a wearable help button to press in the event of an emergency. All products have a 100% warranty. Alert One offers a 30 Day No Risk Trial.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

ResponseLink, LLC

ResponseLink, LLC


Customer Review Rating:


Composite Score: