BBB Accredited Business Profile

Connect America

Connect America

(800) 283-2300

Connect America

40 years in business
Headquarters
816 Park Way
Broomall, PA 19008-4215
Fax Numbers
  • (610) 353-1350
Additional Phone Numbers
  • (610) 356-3307
  • (800) 420-1299
  • (800) 495-8888
  • (800) 867-4400
  • (800) 692-7700
  • (800) 800-2537
  • (800) 800-1888
  • (800) 800-1960
  • (800) 893-7000
  • (800) 800-4067
  • (800) 226-5400
  • (800) 226-5400
BBB File Opened: 01/27/2005
Business Started: 01/01/1977
Business Incorporated: 01/09/2004 in DE
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mrs. Barbara Von Ahnen
  • Mr. John Brady, CFO
  • Mr. David Cautin, CEO
  • Mr. Ken Gross, Chairman
  • Mr. Aaron Nye, Manager
  • Barbara J Von Ahnen, Customer Care Supervisor

Business Category
  • Medical Alarm
Additional Information
  • According to communications between the BBB and the company in June of 2013 and again in January of 2017, Connect America does not use automatic dialing, also known as robocalling, in order to sell their products.  This company has been targeted...
  • According to communications between the BBB and the company in June of 2013 and again in January of 2017, Connect America does not use automatic dialing, also known as robocalling, in order to sell their products.  This company has been targeted by an unknown company or group of people that is using the name Medical Alert in their unsolicited calls to consumers.  The BBB also believes the unknown participants may be targeting other companies in this industry as well.  These callers have no association with Connect America according to the company.  Consumers are urged to opt out of these calls by pressing the number five on their phone and to not provide any personal banking or credit information. Consumers are also urged to contact their state's Attorney General or the PA Attorney General to file a complaint.  To contact the PA Attorney General, please call 800-441-2555 or file a complaint online at www.attorneygeneral.gov.

Service Area
We service the following area(s): District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia
Alternate Business Names
  • Medical Alert System.com
  • ConnectAmerica.com
  • Medical Alarm Company
  • Medical Alarm System.com
  • Medical Alert ID Card
  • Medical Alarm Dealer.com
  • Alert 911
  • Medical Alarm.com
  • Medical Alert Company
  • Guardian-On-Call
  • Mobile Alert Systems
  • Angel Medical Alert

Connect America

Connect America

BBB ACCREDITATION SINCE 07/26/2005

Customer Review Rating:

76%
23%

Composite Score: