BBB Accredited Business Profile

Thompson Creek Window Company

Thompson Creek Window Company

(301) 306-5290

Thompson Creek Window Company

37 years in business
Headquarters
5000 Philadelphia Way
Lanham, MD 20706-4417
Fax Numbers
  • (301) 306-5291
Additional Email Addresses
  • mwilliams@thompsoncreek.com
  • contact@thompsoncreek.com
BBB File Opened: 05/07/2003
Business Started: 01/01/1980
Business Incorporated: 01/01/1980 in MD
Type of Entity
Corporation
Business Management
  • Ms. Martha S Williams, Treasurer
  • Mr. Ernest F Wuest, President
  • Mr. Brian F Wuest, Secretary
Business Category
  • Home Improvements
  • Gutters & Downspouts
  • Contractors - Gutters
  • Siding Contractors
  • Windows - Installation & Service
  • Doors
  • Doors - Installation
  • Doors - French
  • Door Manufacturer - High Performance
  • Doors - Vinyl
  • Windows & Doors - Installation & Service
  • Windows
  • Windows - Vinyl

Products & Services
Entry Doors, Sliding Glass Doors, Gutter Protection System, Replacement Windows, Patio Doors, French Doors, Siding
Service Area
We service the following area(s): District of Columbia, Maryland, Virginia
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Cash
    Credit Cards
    Finance
Refund & Exchange Policy: 
If, within 30 days of the installation date of your Thompson Creek products you are not completely satisfied with the quality of the product and/or installation, Thompson Creek will refund 100% of your money.  See store for details. 
BBB accredited business

A+

Overview

Energy efficient replacement windows, doors, siding and a gutter protection system. We have been customizing and manufacturing replacement windows, doors, gutters and siding in the Mid-Atlantic region for more than 30 years. Our products deliver time and again, improving a home’s energy efficiency and increasing home values, curb appeal and sheer comfort. Our windows and gutter systems are custom manufactured, installed and serviced from our family owned and operated factory in Landover, Maryland – eliminating costly and inefficient middle parties. We’re so sure you’ll love our products that we back everything up with a transferable double lifetime guarantee.
At Thompson Creek, we’re your friends and neighbors. We’re proud of our history in the Mid-Atlantic region and proud to help our communities improve the comfort and conditions of their homes.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Thompson Creek Window Company

Thompson Creek Window Company

BBB ACCREDITATION SINCE 04/25/2003

Customer Review Rating:

33%
11%
56%

Composite Score: