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Find a Location

Middle Creek Roofing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Middle Creek Roofing

      5 Stump Road Newmanstown, PA 17073-9153

      BBB Accredited Business
    • Middle Creek Roofing

      336 Stricklerstown Rd Newmanstown, PA 17073-9173

      BBB Accredited Business

    Business ProfileforMiddle Creek Roofing

    Home Improvement
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/17/2011

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Amish owned company serving Lebanon County and surrounding areas. 

    We pride ourselves on our craftsmanship and the installation of quality materials. 

    Products & Services

    Shingled Roofing, Rubber Roofing, Metal Roofing, Slate Roofing & Siding

    Business Details

    This is a multi-location business.

    Find a Location

    Middle Creek Roofing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Middle Creek Roofing

        5 Stump Road Newmanstown, PA 17073-9153

        BBB Accredited Business
      • Middle Creek Roofing

        336 Stricklerstown Rd Newmanstown, PA 17073-9173

        BBB Accredited Business
      Location of This Business
      5 Stump Road, Newmanstown, PA 17073-9153
      BBB File Opened:
      4/18/2011
      Years in Business:
      19
      Business Started:
      4/12/2005
      Business Incorporated:
      6/21/2012
      Accredited Since:
      6/17/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA094054 for this business, issued by Office of the Attorney General-PA

      These agencies may include:

      Office of the Attorney General-PA

      Strawberry Square, 14th Floor

      Harrisburg PA 17120

      (800) 441-2555

      http://www.attorneygeneral.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Ben Lapp, Owner
      Contact Information

      Principal

      • Mr. Ben Lapp, Owner

      Customer Contact

      • Mr. Ben Lapp, Owner
      Additional Contact Information

      Fax Numbers

      • (717) 949-3420
        Other Fax

      Email Addresses

      Industry Tip

      BBB Tip: How to make your next home improvement project a success

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/07/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Middle Creek Roofing was hired to do a roof install on 10/28/22 - 10/29/22. After the roof install the site foreman never returned to complete the walkthrough as promised. After about a week, I did a walkthrough on my own and discovered tar scrapes on the siding from falling shingles, a crack in the vinyl siding near my garage, from the buggy they were using to catch the shingles. The plastic cage over an exhaust vent was broken by falling shingles, and the aluminum capping was damaged on two windowsills. I made several more calls to the project manager at Middle Creek over the next 4 weeks until finally, on 12/01/22 at 1pm the site foreman returned to do the walkthrough and brought the handle for the skylight they installed on 10/28. He took pictures and made notes of the issues and said that it would be addressed. I pointed out that the driveway was too new to seal so I would need to wait until the spring and then purchase a depression filler before sealing the driveway. I told him was requesting $100 to purchase the filler and make the repair. He said that $100 seemed fair. After the walkthrough on 12/1, again I heard nothing from Middle Creek. On 12/8/22, around 9:30am I called Middle Creek again and told the project manager how displeased I was to still be dealing this “6-Weeks” after this job was supposed to be completed. He called me back on 12/8/22 at 11:56am and told me that they would come on Friday 12/9/22 to address my issues. He said, “I guess, they’ll be there between 9-3pm because they had some other things they needed to do. On 12/9/22 no one showed, and no one called to say they weren’t going to show. On Tuesday 12/13/22 I called another company to make the repairs and they came on 12/14/22. I sent a letter to the owner of Middle Creek outlining what I went through and requested reimbursement of $732.00. I was totally surprised that my request was ignored and no one contacted me.
      Read More

      Customer Reviews

      0 Customer Reviews

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