BBB Accredited Business Profile

Five Star Home Health Care, LLC

Five Star Home Health Care, LLC

(703) 662-7500

Five Star Home Health Care, LLC

11 years in business
4500 Southgate Pl
Ste 200
Chantilly, VA 20151-1714
Fax Numbers
  • (703) 661-6937
  • (703) 661-6937
Additional Email Addresses
  • info@fshhc.com
BBB File Opened: 11/22/2011
Business Started: 01/01/2006
Business Started Locally: 01/01/2006
Business Incorporated: 01/31/2006 in VA
Type of Entity
Limited Liability Company
Business Management
  • Mr. Johnny Wilkinson, CEO
Business Category
  • Home Health Services
Service Area
ALDIE, VA, ALEXANDRIA, VA, AMISSVILLE, VA, ANNANDALE, VA, ARCOLA, VA, ARLINGTON, VA, ASHBURN, VA, BAILEYS CROSSROADS, VA, BAILEYS XRDS, VA, BEALETON, VA, BELLEVIEW, VA, BERRYVILLE, VA, BLUEMONT, VA, BOYCE, VA, BRAMBLETON, VA, BRISTOW, VA, BROAD RUN, VA, BROADLANDS, VA, BRUCETOWN, VA, BURKE, VA, CALVERTON, VA, CASANOVA, VA, CATHARPIN, VA, CATLETT, VA, CENTREVILLE, VA, CHANTILLY, VA, CLEAR BROOK, VA, CLIFTON, VA, COMMUNITY, VA, CROSS JNCT, VA, CROSS JUNCTION, VA, DALE CITY, VA, DELAPLANE, VA, DHS, VA, DULLES, VA, DUMFRIES, VA, DUNN LORING, VA, ENGLESIDE, VA, FAIRFAX STA, VA, FAIRFAX STATION, VA, FAIRFAX, VA, FALLS CHURCH, VA, FALMOUTH, VA, FORT BELVOIR, VA, FORT MYER, VA, FRANCONIA, VA, FREDERICKSBRG, VA, FREDERICKSBURG, VA, FRONT ROYAL, VA, FT BELVOIR, VA, FT HUNT, VA, FT MYER, VA, FX STATION, VA, GAINESVILLE, VA, GOLDVEIN, VA, GORE, VA, GREAT FALLS, VA, GREENWAY, VA, HAMILTON, VA, HAYFIELD, VA, HAYMARKET, VA, HERNDON, VA, HILLSBORO, VA, HUME, VA, JEFFERSON MANOR, VA, JEFFERSON MNR, VA, KINGSTOWNE, VA, LAKE FREDERICK, VA, LAKE RIDGE, VA, LANSDOWNE, VA, LEESBURG, VA, LINCOLN, VA, LINCOLNIA, VA, LINDEN, VA, LK FREDERICK, VA, LORTON, VA, LOVETTSVILLE, VA, MANASSAS PARK, VA, MANASSAS, VA, MARKHAM, VA, MARSHALL, VA, MASON NECK, VA, MC LEAN, VA, MCLEAN, VA, MERRIFIELD, VA, MIDDLEBURG, VA, MIDDLETOWN, VA, MIDLAND, VA, MILLWOOD, VA, MONTCLAIR, VA, MORRISVILLE, VA, MOSBY, VA, MOUNT VERNON, VA, MOUNT WEATHER, VA, N SPRINGFIELD, VA, NEW BALTIMORE, VA, NEWINGTON, VA, NOKESVILLE, VA, NORTH SPRINGFIELD, VA, OAK HILL, VA, OAKTON, VA, OCCOQUAN, VA, ORLEAN, VA, PAEONIAN SPGS, VA, PAEONIAN SPRINGS, VA, PARIS, VA, PHILOMONT, VA, PIMMIT, VA, POTOMAC FALLS, VA, POTOMAC, VA, PRINCE WILLIAM, VA, PRINCE WM, VA, PURCELLVILLE, VA, QUANTICO, VA, RECTORTOWN, VA, REMINGTON, VA, RESTON, VA, RIVERTON, VA, ROSSLYN, VA, ROUND HILL, VA, SEVEN CORNERS, VA, SOMERVILLE, VA, SOUTH RIDING, VA, SOUTHBRIDGE, VA, SPRINGFIELD, VA, STAFFORD, VA, STAR TANNERY, VA, STEPHENS CITY, VA, STEPHENSON, VA, STERLING, VA, STONE RIDGE, VA, SUDLEY SPGS, VA, SUDLEY SPRINGS, VA, SULLY STATION, VA, SUMERDUCK, VA, THE PLAINS, VA, TRIANGLE, VA, TYSONS CORNER, VA, TYSONS, VA, UPPERVILLE, VA, VIENNA, VA, VIEWTOWN, VA, VINT HILL FARMS, VA, VINT HILL FRM, VA, W SPRINGFIELD, VA, WARRENTON, VA, WATERFORD, VA, WEST MCLEAN, VA, WEST SPRINGFIELD, VA, WHITACRE, VA, WHITE POST, VA, WINCHESTER, VA, WOODBRIDGE, VA
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • They accept Medicare, Virginia Medicaid, Long Term Care insurance, Veteran Aid & Attendance and private pay (check and credit card).  In-network insurances they accept: Aetna, Anthem BCBS (PPO), Anthem HealthKeepers, CareFirst BCBS (PPO & BlueChoice), Cigna, CareCentrix, Commonwealth Coordinated Care, CCC+, Humana Gold Plus Integrated, Virginia Premier CompleteCare, Coventry/Southern Health/Mail Handlers Insurance, Optima, Progressive Medical, TRICARE, Workmans’ Compensation Insurance, TechHealth, HomeLink and Orchid Medical. We are also a member of Privia Health and Signature Partners ACOs.
Refund & Exchange Policy: 
We 100% guarantee your satisfaction with our services.
BBB accredited business

A+

Overview

At Five Star Home Health Care they believe tomorrow can be a better day. Most seniors and individuals with disabilities prefer to live in the comfort of their own home surrounded by the people, pets and things they hold most dear. Through Five Star's innovative programs, they make tomorrow a better day by ensuring that their clients are safe, comfortable and thriving in their own home by providing the services necessary to make independence at home a reality.

They are the only full service agency in the markets we serve. They provide skilled nursing, wound care and all therapy services to homebound individuals for treatment and recovery after an accident, surgery, stroke, illness, injury or other disabling event. They also provide Home Health Aides for live-in, overnight & daytime long term senior care in the home. Aide services can include personal hygiene assistance, meal preparation, medication reminders and car transportation to appointments and social activities.

Half of all individuals discharged from the hospital require additional care, treatment or rehabilitation. The problem is that care is often not coordinated and it’s divided among many different providers. The client and their family are left bewildered dealing with various people. They just want to get home and feel better. Five Star makes the process smoother and less worrisome by integrating all home healthcare services from one company. They call it whole-person care and this approach is only available from them.

The business is preferred by clients, hospitals and payers with their fully integrated post-acute care solution. They are fully accountable when their client leaves the hospital by managing the care transitions and virtually eliminating unnecessary re-admissions. For most situations, they can provide the same services in the home that are performed in a Nursing Home, Skilled Nursing Facility or Assisted Living Facility. In fact, the care is better because it is 1-on-1 and the care provider is only focused on you. Home is where you want to be and they make that a reality.

To achieve their results, the business believes in 24/7 local management and local intake in the markets they serve. They hire clinicians who live in the same areas as our clients. They do not use centralized call centers. This approach has earned us an A+ rating with the Better Business Bureau. All of Five Star's services and locations are accredited by The Joint Commission - the hospital standard. Only 15% of home health agencies receive this high standard.

They advocate for their clients in dealing with the payers: Medicare, Medicaid, commercial insurance companies, payment bundles and Accountable Care Organizations. Their clients are at the center of everything they do. They are their voice and take that responsibility seriously.

The business has developed innovative and comprehensive programs for advanced wound care featuring MIST Therapy and telewound imaging, Parkinson’s care featuring LSVT Big & Loud, Alzheimer’s care featuring BCAT Memory Tools, orthopedic pre-hab and rehab and many senior care services. Coming soon, they will be performing physician house calls to provide interim primary care in the home directly after hospital discharge and continuing until their client is able to resume visits to their regular physician.

To submit a care request: www.fshhc.com/care
Learn about all of services: www.fshhc.com/about
Read our guiding principles: www.fshhc.com/ceo
View our insurance list: www.fshhc.com/payment
Become a caregiver: www.fivestaru.com

24/7 phone: 703-662-7500
Secure fax: 703-661-6937
www.fshhc.com

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
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Five Star Home Health Care, LLC

Five Star Home Health Care, LLC

BBB ACCREDITATION SINCE 01/24/2012

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