Business ProfileforHomeowner Funding, Division of Borrell Construction Service, LLC

We had new windows installed by Borrrell Construction Service. The Installer treated my wife as if she was an idiot. He did not put the windows back in where they were originally. We had to completely redo all the windowsills in our home. This was resolved with the company they did refund us some money for the wood to replace everything. After that was resolved the weather got colder and windy, we noticed a lot of draft coming in from the new windows way more than was coming in our old windows. When we purchased these windows we were told they would be guaranteed for 40 years that if we noticed a draft, something was broke all we had to do was call and they would fix them. Then when winter came we had snow coming in our house thru the windows. It was way nosier and colder than with our old windows. We again contacted the contractor who put the windows in he said it was the windows themselves. We then contacted the company that made the windows a man came out. He went over each window and showed us that the windows were not installed correctly. They were not insulated or calked around. He stated that we needed to contact the installer and have them fix everything. He even wrote everything down and took pictures. We then contacted the installer again sent him pictures showing snow coming in thru the windows, also a video showing a match getting blown out by the wind coming in the window. They put spray foam around the outside of one window and did calk them on the outside. He did not ask to come in the house and do them on the inside which the window company stated they should be done on both sides. After he left. We contacted Borrell Construction again and stated that he did only the outside and that we would do the work on the inside ourselves and that we wanted compensation for that and towards our gas bill. At first the man agreed to send us some money then changed his mind. We want compensation for the work we have to do and for our higher gas bill.