Business ProfileforSignature HVAC

This is one of the worst HVAC companies that have ever experienced. I had them service my 1 1/2 year old Mitsubishi Mini Split unit. Upon arrival I informed them that there was a constant clicking noise in the fan. They serviced and said they cleaned it and if I continue to have problems call them back. It continued so I called back. They came back said it was normal that it clicks continuously because of the coils and compressor, they said that I need to run it at a higher fan speed instead of the silent mode, they also said if they need to come back they will charge. I asked why, the unit is still under warranty. The noise continued so I called again, they came out again and the and told me the same thing. The worker also told me that his manager told him that he should have never come out to the house again. After he left and told me that they would have the manager call me after my request. He never called back so I gave it a couple of days then called again, still no call back. I then called the Mitsubishi support line, told them the issue I was having, they told me that it’s not right and that the unit should not be making that noise, the also asked why didn’t call them to troubleshoot the unit, I said I have no idea. Still no call back, I had nowhere to go at this point. I decided to call my general contractor who has done several renovations to my house to see if he could help. He called Signature and within a week I received a call saying that they ordered a new blower fan and motor to install. I said yes, and had them come out. The worker had all kinds of problems getting the unit apart, he changed the parts then had all kinds of problems getting the unit back together. 20 minutes after he left the unit starts humming, I called him back he arrived said he can’t do anything and that will suggest we get a new inside unit. And now the fan doesn’t increase in speed or even heat or cool properly. They have no clue on how to fix a mini split.