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          Find a Location

          F.H. Furr Plumbing, Heating, Air Conditioning & Electrical, Inc. has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileF.H. Furr Plumbing, Heating, Air Conditioning & Electrical, Inc.

            Heating and Air Conditioning
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            9040 Mike Garcia Dr

            Manassas, VA 20109-5447

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            Customer Reviews

            4.66/5

            Average of 549 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            72 complaints closed in last 3 years

            41 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/19/1999

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            F.H. Furr Plumbing, Heating, Air Conditioning & Electrical, Inc. has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              9040 Mike Garcia Dr, Manassas, VA 20109-5447
              BBB File Opened:
              8/19/1999
              Years in Business:
              43
              Business Started:
              2/19/1981
              Business Started Locally:
              9/1/1980
              Business Incorporated:
              3/1/1981
              Accredited Since:
              8/19/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 2701036090A for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

              These agencies may include:

              Department of Professional and Occupational Regulation (DPOR)-VA

              9960 Mayland Drive, Suite 400

              Henrico VA 23233

              (804) 367-8500

              http://www.dpor.virginia.gov

              BBB records show a license number of 2705072937 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 12/31/2024.

              These agencies may include:

              Department of Professional and Occupational Regulation (DPOR)-VA

              9960 Mayland Drive, Suite 400

              Henrico VA 23233

              (804) 367-8500

              http://www.dpor.virginia.gov

              BBB records show a license number of 75736 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

              These agencies may include:

              Department of Labor, Licensing and Regulation (DLLR)-MD

              500 N. Calvert Street, Room 308

              Baltimore MD 21202

              (410) 230-6231

              http://www.dllr.maryland.gov/license

              BBB records show a license number of PC1000934 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

              These agencies may include:

              Department of Consumer & Regulatory Affairs (DCRA)-DC

              1100 4th Street SW

              Washington DC 20024

              (202) 442-4320

              Fax: (202) 6984329

              http://www.pearsonvue.com/dc/industrial_trades/

              BBB records show a license number of RC902134 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC. The expiration date of this license is 9/30/2024.

              These agencies may include:

              Department of Consumer & Regulatory Affairs (DCRA)-DC

              1100 4th Street SW

              Washington DC 20024

              (202) 442-4320

              Fax: (202) 6984329

              http://www.pearsonvue.com/dc/industrial_trades/

              BBB records show a license number of 85879 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 8/10/2024.

              These agencies may include:

              Department of Labor, Licensing and Regulation (DLLR)-MD

              500 N. Calvert Street, Room 308

              Baltimore MD 21202

              (410) 230-6231

              http://www.dllr.maryland.gov/license

              BBB records show a license number of 107053 for this business, issued by DLLR's Division of Occupational and Professional Licensing-MD

              These agencies may include:

              DLLR's Division of Occupational and Professional Licensing-MD

              500 N Calvert St Rm 301

              Baltimore MD 21202

              (410) 230-6309

              http://www.dllr.state.md.us

              • If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Dwyer Plumbing Corp
              • Dwyer Plumbing Inc
              • R & B, Inc.
              • Dwyer Plumbing, Heating & Air
              Business Management
              • Mr. Steven L Cox, Chief Commercial Officer
              • Mr. Darius Lyvers, CEO
              • Mrs. Freida Wall, Company Contact
              • Mr. Greg Bianchi, Manager of Client Relations
              Contact Information

              Principal

              • Mr. Darius Lyvers, CEO

              Customer Contact

              • Mr. Steven L Cox, Chief Commercial Officer
              • Mr. Greg Bianchi, Manager of Client Relations
              Additional Contact Information

              Fax Numbers

              • (703) 491-6604
                Primary Fax
              • (703) 922-0006
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              72 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/22/2023

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              1. Tech never provided me with a dollar amount on the phone. I never, on the phone or text gave authorization to charge my credit card for a specific dollar amount nor did I give explicit permission to replace/perform services other than the filters. Tech never told me what was actually completed on the phone. Please go back to voice recordings and play back. I am not liable for payment for something I never authorized.2. Unit is from October 2021 (or so). The report lists it being 4 years old from 2019. That is incorrect.3. I am not going to pay for coil cleaning, adding refrigerant and other mistakes made from original installation. You should have sent QA/QC to look at this. If the distance is too far between unit and roof, your playbook should address a check up visit to calibrate/tune pressure accordingly, as opposed to getting hit now with these problems. Looks like a process problem. A total miss.
              Read More
              Read 71 More Complaints

              Customer Reviews

              549 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              John B.

              02/06/2024

              For the past fifteen years I had a service contract with another company that was a pleasure. They sold all their contracts to F.H.Furr. December 3rd I called them to make an annual inspection visit as I was overdue. They gave me an appointment for January 4th. I took off work but that morning they canceled due to an overload of emergency calls. They rescheduled me for January 18th. I took off work and again they canceled me due to an overload of emergencies. I was rescheduled for 8AM February 6th. When no one had arrived by 10:30 I called and was told someone would be there by 1:00. Why did it take two months to get a visit using a service contract. Not a good first impression. I am now concerned that this is how I will be treated in the future!

              F.H. Furr Plumbing, Heating, Air Conditioning & Electrical, Inc. Response

              02/07/2024

              Mr. B*****, thank you for bringing this concern to our attention and further for allowing me to assist in resolving it for you. In speaking with our branch location leadership, I was able to confirm that we were short-staffed and unable to prioritize maintenance appointments on the dates you were scheduled and rescheduled for. it is never our intent to fall short of meeting our customer's expectations. Per our conversation, I am having a complimentary membership to our Preferred Partner Plan added to the account for your service address. I appreciate your willingness to give us an opportunity to show you that we are better than what this experience may have shown. Thank you, Greg B. Client Relations Mgr
              Read 548 More Customer Reviews

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