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Find a Location

Fitness 19 PA 230, LLC has 1 locations, listed below.

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    Business ProfileforFitness 19 PA 230, LLC

    Fitness Center
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/20/2017

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Cardio Equipment
    Free Weights
    Personal Training
    Group Classes
    Kids Room
    Lockers

    Business Details

    Location of This Business
    8080 Old York Road Ste B-1, Elkins Park, PA 19027-1421
    BBB File Opened:
    10/15/2010
    Years in Business:
    14
    Business Started:
    9/1/2009
    Business Started Locally:
    9/1/2009
    Business Incorporated:
    8/7/2009
    Accredited Since:
    1/20/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Fitness 19
    • Fitness 19-Elkins Park
    Business Management
    • Mr. Rob Gill, Owner/Operator
    • Mrs. Diane Gill, Program Coordinator
    Contact Information

    Principal

    • Mr. Rob Gill, Owner/Operator
    • Mrs. Diane Gill, Program Coordinator

    Customer Contact

    • Mr. Rob Gill, Owner/Operator
    Additional Contact Information

    Fax Numbers

    • (215) 382-3040
      Primary Fax

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/23/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I moved from Philadelphia in August of 2022. I was a member for over a year and would visit the gym 5 times a week. Before I left in the month of August I asked the manager in the morning (older white male) could he cancel my membership. He was not competent with the technology and ask me to come back during the day when someone else was there. I went back and spoke to a black manager who told me he removed my card from the account so it would not auto charge me next month and I can continue to use my membership to the end of the month. I checked my card today and see I was charged 2 charges from fitness 19 for 20.00 and 29.00 which has been going on the last 5 months. I called today and spoke to the manager ****** who was rude and told me her and her husband *** wouldn't tell staff to do that and I need to write a letter to cancel my contract. They are charging me for a membership and also charging and extra 29.00 for no reason and I never agreed to give them a free 29.00 or have I signed any contract for them to take those funds from my account. When I tried to resolve peacefully and asked for a refund and to make sure I'm not charged again she told me to write a letter and we will go from there. I would like to refunded for every charge from the company from September 20222 until current
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

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