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          Find a Location

          HRM USA, Incorporated has 1 locations, listed below.

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            Business ProfileforHRM USA, Incorporated

            Exercise Machines

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Heart Rate Monitors USA Inc, based in Warminster, PA, is your go-to destination for outdoor and sports gear. Established in 2002, this top-rated retailer offers a wide range of products to enhance your fitness journey and outdoor adventures. With expert staff ready to assist, you'll find everything you need for camping, rafting, or any intense leisure activity. Known for their quality heart rate monitors, they're dedicated to improving physical performance and lifestyle. Visit them for a motivational boost and tailored solutions.

            Business Details

            BBB File Opened:
            1/9/2006
            Years in Business:
            20
            Business Started:
            8/8/2003
            Business Started Locally:
            8/8/2003
            Business Incorporated:
            8/8/2003
            Type of Entity:
            Corporation
            Alternate Business Name
            • Heart Rate Monitors, USA
            • HeartRateMonitorsusa.com
            Business Management
            • Ms. Amy Trinkley, Vice President
            • Mr. Craig Trinkley, Owner/President
            Contact Information

            Principal

            • Mr. Craig Trinkley, Owner/President

            Customer Contact

            • Ms. Amy Trinkley, Vice President
            • Mr. Craig Trinkley, Owner/President
            Additional Contact Information

            Fax Numbers

            • (215) 547-2551
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jeff J

            08/17/2021

            Ordered a BP monitor cuff. E-mailed me that it had shipped. Then e-mailed me that the order had been cancelled due to "possible" fraudulent activity. Literally stated that my order looked fraudulent. Never had this happen in my 60+ years of life. My credit rating is just a few points shy of *** and I've used this particular credit card for many years. I am now forced to cancel this card, as the company won't even tell me why it was flagged. In this day and age of ID theft, it certainly would have been nice to know what they saw as an issue. Completely unprofessional.

            HRM USA, Incorporated Response

            08/17/2021

            Jeff, We are completely sorry for your experience. As stated in our previous communications, we use a 3rd party fraud screening software company called Signifyd and their systems did not approve your order based on the information you provided. We tried to call you regarding this issue, but there was no way to leave you a message so we cancelled your order. Again we are sorry for this experience, and we recommend you reach out to Signifyd to find out why you information is considered high risk in their database, as it could impact your online ordering from other companies as well.

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