This Business Is Not BBB Accredited

Pennsylvania Gas & Electric

Pennsylvania Gas & Electric

(866) 706-7361

Pennsylvania Gas & Electric

15 years in business
4075 Linglestown Rd
113
Harrisburg, PA 17112-1020
Fax Numbers
  • (305) 947-5797
  • (888) 829-5797
Additional Email Addresses
  • compliancegroup@pagande.com
BBB File Opened: 02/23/2010
Business Started: 01/01/2002
Business Started Locally: 11/19/2002
Business Incorporated: 04/08/2008 in DE
Type of Entity
Corporation
Business Management
  • Mr. Douglas Marcille, President and CEO
  • Juanita Johnson, Marketing Manager
  • Ms. Michelle Mann, Compliance Paralegal
  • Kevin McMinn, Chief Operating Officer
  • Mr. Brian Rose, EVP of Supply & Business Development
  • Ms. Stephanie Stanford, Marketing

Business Category
  • Electric Companies
  • Natural Gas Companies

Additional Information
  • The BBB requested the company supply its physical address from where it primarily conducts its business, and provide information regarding its corporate headquarters. The address in our file seems to be for a commercial mail receiving entity. The com...
  • The BBB requested the company supply its physical address from where it primarily conducts its business, and provide information regarding its corporate headquarters. The address in our file seems to be for a commercial mail receiving entity. The company has failed to submit the requested information. 

Alternate Business Names
  • PAG&E
  • U.S. Gas & Electric, Inc
  • PA Gas & Electric
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

C

Government Action

Docket No. C-2014
On June 20, 2014, the Pennsylvania Attorney General Bureau of Consumer Protection (BCP) and the Pennsylvania Office of Consumer Advocate (OCA) filed joint Complaints with the Public Utility Commission (PUC) against Energy Services Providers Inc. (doing business as Pennsylvania Gas & Electric), alleging the supplier enticed consumers by promising low or competitive rates, failed to provide accurate pricing information regarding in... Read More

Pattern of Complaint

On February 27, 2014 the BBB wrote this company regarding the firm’s recent surge in complaints alleging problems with advertising and selling practices and customer service. Consumer complaints allege nondisclosure for the basis of recent high rate increases, failure to explain introductory and variable rates during the initial sales call, bait and switch tactics pertaining to the promise of competitively priced rates as advertised, and inadequa... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Pennsylvania Gas & Electric include:

  • 32 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Pennsylvania Attorney General-Harrisburg
Strawberry Square 14th Floor
Harrisburg PA 17120
Phone Number: 717-787-9707
Fax Number: 717-787-1190
http://www.attorneygeneral.gov

Public Utility Commission (PUC)-PA
Keystone Bldg., 400 North Street
Harrisburg PA 17120
Phone Number: 717-783-7349
Fax Number: 717-787-5813
http://www.puc.state.pa.us

Pennsylvania Gas & Electric

THIS BUSINESS IS NOT BBB ACCREDITED

Pennsylvania Gas & Electric

Customer Review Rating:

There are NO reviews for this business.
Be the first to leave a review!