Business ProfileforSusquehanna Valley Mobility Services, Inc.

Susquehanna Mobility has had several attempts to repair my electric mobility chair (scooter) that is required for me to remain mobile within my community.After many battery replacements, working on the forward and reverse switch along with several parts replaced that I don't know exactly that they were, and finally, a fuse replacement combined with cleaned wire connections most recently that was NOT the problem, I am still left with a chair that does not hold a charge for more than two blocks. I am unable to get a loaner while they do any repairs (I know of another customer who does in fact get a loaner when his is in for repairs and am willing to provide his information if necessary. I, unlike him, am a veteran yet he gets one and I do not.)I am certain that Susquehanna is billing each time they service my chair, and with an estimated five (5) occurrences at LEAST, it would be a fact to say the billing is not warranted at this point due to their inability to fix the problem, let alone give me a chair to use while they figure it out correctly.I want to say that this complaint should have been placed a long time ago, however giving this business the benefit of the doubt was granted repeatedly. Calls go to voicemail and are not returned. When they are returned, I am given the run around. I feel this complaint is the last resort to getting my chair fixed as well as stopping the erroneous billing to my ********************* repeatedly for services that are not fixing the issue.As I write this, I am again unable to reach anyone at Susquehanna Mobility, nor can I go pick up my RX or go to get groceries or go anywhere period.Please HELP Respectfully,********