This Business Is Not BBB Accredited

Navy Federal Credit Union

Navy Federal Credit Union

Navy Federal Credit Union

84 years in business
Headquarters
PO Box 3100
Merrifield, VA 22119-3100
Additional Phone Numbers
  • (888) 842-6328
  • (703) 206-2000
Additional Email Addresses
  • priority_mail@navyfederal.org
BBB File Opened: 03/01/1998
Business Started: 01/01/1933
Business Started Locally: 01/01/1993
Type of Entity
Non-profit Organization
Business Management
  • Mr. Robert Schultz, Manager Correspondence
  • Mr. Cutler Dawson, President
Business Category
  • Credit Unions
  • Financial Services

Additional Information
  • According to information provided by the company, it operates over 200 branches around the world.
Alternate Business Names
  • Navy Federal Financial Group

A

Government Action

Consumer Financial Protection Bureau v. Navy Federal Credit Union

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On October 11, 2016 Navy Federal Credit Union (NFCU) entered into a Consent Order with the Consumer Financial Protection Bureau (CFPB).  The Order settles allegations that the business ma... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Navy Federal Credit Union

This Business Is Not BBB Accredited

Navy Federal Credit Union

Customer Review Rating:

9%
86%

Composite Score: