This Business Is Not BBB Accredited

Innovative Direct, Inc.

Innovative Direct, Inc.

(301) 731-0993

Innovative Direct, Inc.

33 years in business
4501 Forbes Blvd
Lanham, MD 20706-4326
Fax Numbers
  • (301) 459-4405
Additional Phone Numbers
  • (301) 459-5868
  • (800) 338-4521
  • (301) 459-5686
BBB File Opened: 01/01/1986
Business Started: 10/19/1983
Type of Entity
Corporation
Business Management
  • Mr. Michael J. Cassells, President
Business Category
  • Credit Cards - Protection Service
  • Credit Cards & Plans
  • Credit Services
  • Advertising - Direct Mail

Additional Information
  • Innovative Direct (ID) formerly operated as Credit Card Protection Agency. According to information provided by the company, it provides credit card protection services. ID states it notifies card issuing companies of loss or theft of credit cards...
  • Innovative Direct (ID) formerly operated as Credit Card Protection Agency. According to information provided by the company, it provides credit card protection services. ID states it notifies card issuing companies of loss or theft of credit cards, helps to obtain replacement cards and provides $100.00 in emergency replacement funds.

    ID promotes its services by sending prospective customers a check as an incentive to enroll in its credit card protection service. The check advises the recipient that upon listing a major credit card on the back, signing & cashing the check, the recipient is enrolling in the service. The firm's annual fee of $95 is then billed in its entirety to the credit card number. This service renewal will continue to bill annually unless the customer notifies the company of cancellation. ID states that members may cancel at any time and keep the incentive check.

    This type of "negative option" requires the customer to actively intervene in the automatic annual renewal of services in order to stop payments. As always, consumers are advised to review credit card statements for charges on all statements to verify what they are choosing to authorize.

Alternate Business Names
  • Cardholder Services
  • OCI Onlinecreditinfo.com
  • Credit Card Protection Agency Inc.
  • Credit Monitoring Service
  • CreditView
  • Home Value Services
  • ID
  • IDCreditinfo.com
  • PReferred Cardholder Division New VISA and MASTERCARD Department
  • Viewyourcredit.com

C

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Innovative Direct, Inc. include:

  • Failure to respond to 1 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Innovative Direct, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Innovative Direct, Inc.

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