BBB Accredited Business Profile

Washington Express, LLC

Washington Express, LLC

(301) 210-3500

Washington Express, LLC

35 years in business
12240 Indian Creek Ct Ste 100
Beltsville, MD 20705-1242
Fax Numbers
  • (301) 358-6526
Additional Phone Numbers
  • (301) 210-0899
  • (202) 393-3030
  • (800) 939-5463
  • (703) 698-4400
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 04/19/2002
Business Started: 01/02/1983
Business Started Locally: 01/02/1983
Business Incorporated: 05/03/2001 in MD
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Gilbert D. Carpel, CEO
  • Mr. Michael Miller, President
  • Mr. Chad Thomas, Director of Operations
Business Category
  • Couriers
  • Legal Document Help
  • International Mailing Services
  • Passports and Visas
  • Air Courier Service
  • Delivery Service
  • Freight Forwarding

Alternate Business Names
  • Washington Express Visa
BBB accredited business


Advertising Review

On March 4, 2016, BBB contacted the business regarding a "#1 metro Washington DC courier service" claim made on its website.  The ad fails to state who has rated them #1, nor has substantiation for the claim been provided in accordance to BBB's Code of Advertising.  The business has not responded to BBB's requests to modify their website, or provide proof of claim.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Washington Express, LLC include:

  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Washington Express, LLC

Washington Express, LLC


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