This Business Is Not BBB Accredited

National Automated Clearing House Association

National Automated Clearing House Association

(703) 561-1100

National Automated Clearing House Association

43 years in business
13450 Sunrise Valley Drive, Suite #100
Herndon, VA 20171
Additional Phone Numbers
  • (703) 561-3960
Additional Email Addresses
  • info@nacha.org
BBB File Opened: 08/03/2008
Business Started: 06/20/1974
Business Started Locally: 06/20/1974
Type of Entity
Corporation
Business Management
  • Ms. Janet O Estep, President-CEO
  • Ms. Jane E Larimer, Executive VP /Chief Legal Counsel
  • Ms. Gail Reed, Senior Director Finance/Administration
Business Category
  • Business & Trade Organizations
  • Associations

Additional Information
  • The company has provided the following statement: Since February 2011, NACHA has been the victim of sustained and evolving “phishing attacks” in which consumers and businesses are receiving emails that appear to come from NACHA.  In...
  • The company has provided the following statement:

    Since February 2011, NACHA has been the victim of sustained and evolving “phishing attacks” in which consumers and businesses are receiving emails that appear to come from NACHA.  In fact, our organization did not send these emails nor do we have the individual’s email address.   The attacks are occurring with greater frequency and increased sophistication. These fraudulent emails typically make reference to an ACH or Direct Deposit transfer, payment, or transaction and contain a link or attachment that infects the computer with malicious code when clicked on by the email recipient. The contents of these fraudulent emails vary, with more recent examples including contact and other information that is available on our website to make them appear legitimate.   Perpetrators of cyber fraud of this nature collect email addresses from various sources on an ongoing basis and use them for the purpose of defrauding by impersonating legitimate organizations such as ours.   §  NACHA does not process nor otherwise touch the ACH transactions that flow via the ACH Network nor between financial institutions and their customers. §  NACHA does not send communications of any type to persons or organizations about individual ACH transactions that they originate or receive. Emails of this nature that purport to come from NACHA are fraudulent. §  NACHA is the industry trade association that manages the development, administration, and governance of the ACH Network, the backbone for the electronic movement of money and data. §  The ACH Network serves as a safe, secure, reliable network for direct consumer, business, and government payments, and annually facilitates billions of payments such as Direct Deposit and Direct Payment. §  These incidents are occurring with greater frequency and increased sophistication, and perpetrators are conducting similar phishing attacks in which they are sending fraudulent emails that claim to be from the Federal Reserve Bank, IRS, other federal agencies, as well as commercial financial institutions, other payment organizations, technology companies, and businesses.   NACHA is working with law enforcement and security experts to pursue the perpetrators. We have also established a Fraud & Phishing Resource Center that is accessible from the homepage of our website (www.nacha.org) to inform consumers, businesses, and financial institutions of this matter, and to educate consumers and businesses on steps that they: (1) should take if they have received such an email, and (2) can take to protect themselves against phishing and other types of cyber fraud in general.

Alternate Business Names
  • NACHA, The Electronic Payments Organization
Number of Employees: 
65

A+

BBB Reason for Ratings

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

National Automated Clearing House Association

This Business Is Not BBB Accredited

National Automated Clearing House Association

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