Business ProfileforMCW

I am writing to report a warranty coverage issue. I believe my initial and subsequent complaints were mishandled, resulting in denial of guaranteed coverage. The facts are below: - Vehicle was purchased 5/7/22 - I noticed a turn signal was not working during the test drive and asked for a replacement from dealer, it was replaced. - I obtained proof of inspection; a logbook reports the vehicle inspected on 5/6/22 (attached)- Almost immediately had difficulty with the vehicle. I phoned MCW on 7/27/22 (proof of call attached) after obtaining the number to Mechanics Choice - I reported that the rear view mirror fell off and was advised that was not covered - I reported that I felt that the car was hot upon start up, and was advised to put more coolant in and call back - not all air was covered - On 7/28/22, the car began issuing plumes of white smoke out of the exhaust upon start up - the clouds went away while driving, but the car sounded shaky.- I resolved to call Monday, but was prevented from doing so because I broke my foot on 7/29 - could not drive the car - had to arrange for care.On 8/5, my partner (the only person who could drive me anywhere) contracted covid. On 8/15/22, when better, I called MCW again to report the exhaust smoke (proof of call attached), explaining the initial call and chain of events. I was advised the contract was no longer valid. The receipt on the contract is dated 5/7/22, however, I believe my initial complaint/concerns may qualify for coverage. 8/19/22 –  took car to ****************. The shop (documentation of call, attached) agreed to assess the damage free of charge the shop advised: repairs likely 3K to 5K, head gasket could be blown and/or cracked motor block I am paying a total amount financed of 7750; I put 2,000 down on the car.The miles at time of purchase were 159,536.The miles now are at 161,136. It is hard not to feel something failed to protect consumer rights. Full complaint & docs