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          Quadratec, Inc. has 1 locations, listed below.

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            Business ProfileQuadratec, Inc.

            New Auto Parts
            BBB accredited business

            Contact Information

            1028 Saunders Ln

            West Chester, PA 19380-4218

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            Email this Business
            (610) 701-3336

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            Customer Reviews

            4.67/5

            Average of 903 Customer Reviews

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            Customer Complaints

            95 complaints closed in last 3 years

            16 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/31/1995

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company provides parts and accessories for jeep truck and SUVs

            Business Details

            Location of This Business
            1028 Saunders Ln, West Chester, PA 19380-4218
            Email this Business
            BBB File Opened:
            12/14/1992
            Years in Business:
            33
            Business Started:
            5/1/1990
            Business Incorporated:
            6/4/1990
            Accredited Since:
            3/31/1995
            Type of Entity:
            Corporation
            Alternate Business Name
            • ACME Jeep Parts
            • Quadratec
            • SuperTruck Essentials
            Business Management
            • Mr. Frank Wosczyna, Customer Service Manager
            • Mr. Ted Wentz, CEO/Owner
            • Ms. Kimberly A. Hudson, Director of People
            Contact Information

            Principal

            • Mr. Ted Wentz, CEO/Owner

            Customer Contact

            • Mr. Frank Wosczyna, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (610) 701-2402
              Primary Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            95 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/31/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            November 8th, 2020 I placed order # ******** with Quadratec for a Paramount Automotive 51-0015 Rear Bumper with Tire Carrier for ***** **** ******** ******** This was part # ********** at $459.99 before tax.It took Quadratec several months before they shipped the part. This was understandable considering supplier chain issues at that time. Upon attempting to install the item I discovered the tire carrier portion of the bumper was the incorrect part and some of the installation hardware was missing.I have spent months e-mailing and calling Quadratec customer service. This would be dozens of e-mails and about a half-dozen phone calls. They repeatedly tell me that they are working to fix the issue and blame the manufacterer. Quadratec has failed to resolve the situation by either refunding me my money or getting me the correct part.
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            Read 94 More Complaints

            Customer Reviews

            903 Customer Reviews

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            Most Recent Customer Review

            Tim S

            08/28/2023

            They will charge your card for products they do not have in stock. And I have yet to receive my $195.99 refund after I cancelled the order. The first agent told me , 8 days ago, that they would contact their third party shipper. I did business with Quadratec not some third party. This should all be in the add description. I have spent a lot of money on jeep parts. But, never again from Quadratec.
            Read 902 More Customer Reviews

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