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Find a Location

Klick Lewis, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Klick Lewis, Inc.

      720 E Main St Palmyra, PA 17078-1910

      BBB Accredited Business
    • Klick Lewis, Inc.

      PO Box 32 Palmyra, PA 17078-0032

      BBB Accredited Business

    Business ProfileforKlick Lewis, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/31/1992

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This companys offers Chevrolet Pontiacs Buicks.

    Business Details

    This is a multi-location business.

    Find a Location

    Klick Lewis, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Klick Lewis, Inc.

        720 E Main St Palmyra, PA 17078-1910

        BBB Accredited Business
      • Klick Lewis, Inc.

        PO Box 32 Palmyra, PA 17078-0032

        BBB Accredited Business
      Location of This Business
      720 E Main St, Palmyra, PA 17078-1910
      BBB File Opened:
      6/1/1977
      Years in Business:
      64
      Business Started:
      1/1/1960
      Business Started Locally:
      1/1/1960
      Business Incorporated:
      2/23/1989
      Accredited Since:
      5/31/1992
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of MV071836 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

      These agencies may include:

      Bureau of Professional & Occupational Affairs (BPOA)-PA

      P.O. Box 2649

      Harrisburg PA 17105-2649

      (717) 783-1697

      Fax: (717) 7870250

      http://www.licensepa.state.pa.us/

      BBB records show a license number of VD001794B for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

      These agencies may include:

      Bureau of Professional & Occupational Affairs (BPOA)-PA

      P.O. Box 2649

      Harrisburg PA 17105-2649

      (717) 783-1697

      Fax: (717) 7870250

      http://www.licensepa.state.pa.us/

      Type of Entity:
      Corporation
      Business Management
      • Mr. Patrick Lewis, President
      Contact Information

      Principal

      • Mr. Patrick Lewis, President

      Customer Contact

      • Mr. Patrick Lewis, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/21/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Klick Lewis had a promotion in August 2021 making it seem as if you could win 5,000. A young salesman test drove a car with us and asked about running my credit. I said, "No, not a hard pull, I want to buy a home and don't want my score to fall. " He replied and I quote, "No, this would only be a soft pull." We asked the price of car and he continually evaded the question. We were asked to sit & answer questions about our car. Again we asked him to tell us the amount of the car!!! He said he'd get the finance manager to speak us. That man comes out and says how much can you afford to pay a month? I gave him a number and he says I can only get the price to $450 a month. I said, "HOW MUCH IS THE CAR?" "36,500". I said, "I'm not in the market to buy that expensive of a car." Meanwhile, the first salesman calmly asked for my driver's license. I gave it to him thinking he needed a copy because I had test drove a car. Meanwhile, my husband looked up the car on ***** Blue book and it was listed as 22,000. We questioned the salesman about this but he had no answers. The finance guy came out again a says, "How about $400?" I said I was done, stood up and demanded my license. Continuing to get the hard sell, I walked to the finance manager's office and demanded my license and we left. Later that month I received the first of 15 letters from creditors stating that my credit had been pulled. I logged onto my credit report and saw 15 hard pulls. I never gave them permission for this! I demanded that they show me my signature giving my permission, I reported them to the Attorney General's Office and I requested they correct this with the three bureaus. They have not made this right and in fact blamed me in their response to the AG stating that I in my complaint admit that I gave them permission. I absolutely did the opposite by stating they only had permission for a soft pull. This small town business did not care about my dream of buying a house, only their bottom line.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Becky B

      1 star

      07/20/2023

      This has been one of the most frustrating experiences ever. Absolutely terrible. No communication, no timely follow through, and multiple people in in service have been extremely rude to me personally. The first time I called, I spoke with the GM (Fran) and he had not been made aware of our situation at all, our truck was in the shop for about 2 weeks at that point. After I made it clear our concerns and need for communication, he agreed and apologized. In fact he told me then he would personally invest in this and he’ll make it right and communicate with me. However, each time I call, it seems as though he has no knowledge of any updates. He stated to me last Friday 7/14 that he thought we had our vehicle back because he hadn’t heard any updates on it and he was not aware that this was still ongoing. He told me on that Friday that our truck was at the Ford dealer now and assured he spoke with someone there and that it would be looked at by Wednesday (7/19). He also again made sure to mention how personally invested in this situation he is and he would call on Wednesday with an update. No phone call. I waited till almost 6pm to get a call from Todd come to find out that our truck had been now moved the previous day to a local auto group and not even a Ford dealership, where we were told specifically that’s what needed to be done. And still NO word on what is exactly wrong or timing of it all. Full transparency for review purposes: -they have agreed to make our payments until issues are resolved, after I presented that request to them. -they have provided multiple loaners, upon our request (multiple on their account, not ours) -they will correct any issues under warranty. (however ultimately this may effect the long term value or reliability of the truck we purchased)

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