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          Alexandria Hyundai LLC has 1 locations, listed below.

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            Business ProfileAlexandria Hyundai LLC

            New Car Dealers
            BBB accredited business

            Contact Information

            1707 Mount Vernon Ave

            Alexandria, VA 22301-1721

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            Visit Website
            (703) 535-6840

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            24 complaints closed in last 3 years

            5 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/12/2001

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1707 Mount Vernon Ave, Alexandria, VA 22301-1721
            BBB File Opened:
            10/12/2001
            Years in Business:
            23
            Business Started:
            10/20/2000
            Accredited Since:
            10/12/2001
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Genesis of Alexandria
            Business Management
            • Mr. Kevin Reilly, Owner
            Contact Information

            Principal

            • Mr. Kevin Reilly, Owner

            Customer Contact

            • Mr. Kevin Reilly, Owner
            Additional Contact Information

            Fax Numbers

            • (703) 535-1532
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            24 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/10/2023

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            3/09/2023 On this day , this business stated that they refuse to repair, test, and inspect my vehicle that is currently under a Federal Government Consent Order # ****-*** UNITED STATES DEPARTMENT OF TRANSPORTATION NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION **** *** ****** ******, ** **** ********, ***-*** Washington, DC ***** The NHTSA assigned a Recall # ***-*** as stated in consent order. This order requires any and all dealerships to repair the vehicle without any cost to customer. They refuse to perform the work. the recall does apply to all 2011 Hyundai ****** 2.4L Theta II GDI engines, the recall is a court order that must me done, as stated in consent order listed above. Here is the Vin # of the vehicle in question ( ***************** )
            Read More
            Read 23 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Arlette B.

            10/18/2022

            I took my 2021 Genesis GV80 in for a sound coming from the rear. After replacing two major parts in the rear the sound was still there. They have had my car for a month now and the problem is still not resolved. Management is not calling with updates and text me back when I call them. The car looks beautiful but the company does not stand behind their product. I was told by a manager that luxury cars wear out fast. That's not saying much about the product you are selling. I had to let him know this was not my first luxury car and I knew better.
            Read 1 More Customer Review

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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