Business ProfileforChristian Heating & Air Conditioning, LLC

Contacted company in 12/22 to get a quote for a new HVAC system. *** (rep) came out to my home on 1/3/23 to look and gave an estimate on site. He showed me an elaborate power point presentation about Christian Brothers being a “family run business” and if anything should go wrong “the owner wants to hear about it and I can give you his cell phone number.” This last statement was a part of his power point presentation. Installed the system ($22,000+) on 2/2/23. Heater did not work and the temperature during that day/week was high in the teens. It was a faulty “valve” and they have to get a new one. We had NO heat. After numerous text messages to ***’s wife (717-205-7563), asking for the owners number, calls to *** (whom I have yet to receive a return phone call) ******* the service rep came out on 2/3/2023 late pm and fixed it, it was NOT a valve issue, it was different piping due to it being a horizontal install. Later that week, we realized a portion of the house (in law suite, first floor) did not have the all four vents hooked up; only one was. Called 2/19/2023 and **** or **** came out on 2/20/23 to inspect. He agreed that the job was not done and said as he left “i dont like to leave anything hanging.” He said he will get back to me to schedule that job and complete the job. Never heard from him, called yet again to leave a message on 3/7/2023 at 2:31. I have yet to hear back from him, that section of the house still does not have adequate heating and I am still waiting for him to offer some concessions. Received an invoice this am at 11:41am from ******* in accounts receivable asking for the balance of the job. She was completely clueless as to what happened, having to go through the entire story again. I asked, yet again, for the owners name (even though this isnt a family run company as *** mentioned as it was sold three years ago); she laughed.