BBB Accredited Business Profile

TRUCK ADS®

TRUCK ADS®

(800) 878-2523

TRUCK ADS®

39 years in business
23559 Parsons Rd
Middleburg, VA 20117-2819
Additional Email Addresses
  • rod@truckads.com
  • sales@truckads.com
Additional Website Addresses
BBB File Opened: 11/06/2002
Business Started: 10/01/1978
Business Incorporated: 10/01/2004 in VA
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Rod Harris, President
Business Category
  • Advertising Agencies
Products & Services
Vinyl banners, TRUCKADS® frame system
Service Area
Worldwide, but mostly the USA.
Alternate Business Names
  • Truck Ads, LLC
Methods of Payment
  • Cash, check and credit cards
Refund & Exchange Policy: 
TRUCK ADS® iStore Banner and Frame Sales Terms
Customers, who purchase banners and/or frames from TRUCKADS®, agree to the following:
Ordering, Payment and Shipment: Your online order experience is secure with TRUCKADS® and protected with 256-bit Secure Sockets Layer (SSL) encryption. The iStore is subjected to quarterly testing and is PCI compliant. This technology ensures your credit card and personal information will remain private. Due to liability insurance restrictions, all sales are required to be performed online. Customers may purchase by credit card, check or wire transfer. Check and wire transfers must clear the bank, prior to shipment and usually takes 3-4 days. Payment is your acceptance of these terms. Shipment is by ground, 2nd day air or next day air.

Purchase Orders Provided by Customer: Purchase Order Agreements provided by a customer do not override or supersede the Sales Terms Agreement stated here. Customers who purchase our products agree that TRUCKADS® Sales Terms spelled out here will supersede the terms of service in the Customer's Purchase Order when there is a conflict of terms. This includes, but is not limited to sharing internal documents and costs related to shipping, handling, printing and special arrangements not spelled out here. Our invoice shall act as a final invoice to all customers who purchase from TRUCKADS®, with or without a PO.
Customer Satisfaction: We make every possible effort to insure that our customers are highly satisfied with our products and services. If we have not produced a printed banner(s) satisfactorily with the file provided to us, customers should return it to us. Upon receipt of the banner(s), we will replace it or provide a full refund as we deem appropriate. As a member of the BBB Washington DC Chapter with an A+ Rating, we strive to bring you the best products and services, including your online shopping experience with us. Advance written approval is required for all banner returns.
Frame and Banner Orders: Because each TRUCK ADS® Frame Kit and banner is custom printed and sized to your specifications, and the frames are made with adhesives that will deteriorate when improperly stored (see warranty), or stored longer than the indicated shelf life, frames and banners are non-returnable and non-refundable.
Rush Orders for Banners: TRUCK ADS® liability for 3 and 4 day rush orders that don't arrive in the time allotted, is limited to the amount of the rush charge. Weekends and official holidays are excluded from rush order time allotments. Rush orders placed after 3pm are calculated starting the next business day. Creative art must arrive at the time of the order or "rush" time allotments begin when the creative art is received.
Return of Product: Customers returning accessory products not used, damaged or converted may receive a credit with a 25% (twenty five percent) restocking charge, providing the material is returned within 60 days from date of invoice. Specialty items such as, but not limited to custom ordered banner and frame orders are not returnable and no credit will be issued. Shipping charges are never reimbursed. Advance written approval is required for all product returns.
Intellectual Property: Purchaser agrees not to use any unauthorized intellectual property, reverse engineer TRUCKADS® patents, infringe copyrighted material, trademarks or other similarly protected materials of others in the design, wording and construction of any frame kit or AD you purchase from the TRUCKADS® iStore.
Unacceptable Advertisements: TRUCKADS® reserves the right to not print any AD which it determines to be libelous, offensive and/or obscene in nature and/or content, and/or in violation of any copyright or trademark laws. If we decide NOT to print your banner because it violates TRUCKADS® Terms of Service, we will refund the amount you paid for banners, less any creative services authorized by you.
TRUCK ADS® Media Space Sales Terms of Service
Customers, who display ADS with TRUCK ADS® MEDIA, agree to the following:
All ADS placed on vehicles are reviewed for editorial content prior to printing or installation. If it is necessary to revise an AD to meet TRUCKADS® advertising standards and community guidelines, we will contact you first to review proposed changes and obtain written authorization from our client.
Purchase Order Agreements supplied by a customer when they procure our advertising services do not override or supersede the Sales Terms of Service Agreement stated here. Customers who purchase our products and our Ad space agree that TRUCKADS® Terms of Service spelled out here will supersede the terms of service in their purchase order when there is a conflict of terms. This includes, but is not limited to sharing internal documents and costs related to installation, removal, shipping, handling, printing and special arrangements not spelled out here. Our invoice shall act as a final invoice to all customers who purchase from TRUCKADS®, with or without a PO.
TRUCKADS® promotes most business products and services, however reserves the right to refuse ADS deemed in non-compliance with the following:  TRUCKADS® will accept AD content that would be acceptable on the main pages or in the classified ads section of mainstream daily newspapers.
Customer agrees not to use any unauthorized intellectual property, including copyrighted material, trademarks or other similarly protected materials of others in the design and/or wording of any AD you hire TRUCKADS® to display.
Customer agrees not to use any libelous, obscene and/or offensive language and/or graphics in the design and/or wording of any AD you hire TRUCKADS® to display.
TRUCKADS® reserves the right to not display any AD which we determine to be libelous, offensive and/or obscene.
TRUCKADS® reserves the right to remove any AD, that we determine is in violation and/or infringing on a trademark or copyright or has been determined by the courts to be illegal for any reason.
TRUCKADS® advertising agreement (signed by advertiser) Terms of Service also apply.
TRUCK ADS® Fleet Graphics Installation Sales Terms of Service
Customers, who hire TRUCK ADS® to install banners on trucks and trailers, agree to the following:
All trucks and trailers provided by the customer for banner, frame and decal installation are presumed to be free of projecting attachments that might interfere with the installation. Projections that TRUCKADS® determines would interfere with the successful installation of banners, frames and decals, shall first be removed and relocated on the truck or trailer, if possible. Cost for additional work not covered in the original agreement, will be charged to the customer at the current rate of $125 per man hour.
Due to extensive preparations required for fleet graphic printing and installation projects, all payments made by the customer, for work performed or to be performed, is non-refundable. To the extent, payments are made and can be applied to the banners, frames and/or installation, payments will be applied. Materials that are purchased on behalf of the customer that have aged beyond the useful life of the product, must be repurchased when the project continues.
TRUCK ADS® Email Policy
When you email TRUCK ADS, we add you to our email list. This entitles you to discounts for our products and services. We created this email policy to demonstrate our understanding of email rules and regulations. You can help TRUCKADS® maintain the accuracy of our records by notifying us when you wish us to update your email address.

How can you stop receiving email from TRUCK ADS? You may opt out anytime by replying to one of our emails with cancel or stop. Also, you may contact TRUCKADS® with your request and we will stop sending you emails.
TRUCK ADS® General Terms of Service
No representations or warranties are made regarding the materials in or operations of bannersignstore.com and  truckads.com We shall not be liable for damages of any kind that may result from the use of these three web sites. Materials in and operations of these web sites are provided as is and there is no warranty that they will be free from errors and/or interruptions. Any liability to you for any damages or losses of any kind shall not exceed the amount paid by you, if any, for the use of one of these web sites and/or any purchase from us.

These websites, as well as these Terms of Service shall be governed by and construed in accordance with the laws of Virginia and the USA, regardless of the location of the user, and any claims of any kind related thereto must be filed in the courts located in the City of Fairfax, County of Fairfax and State of Virginia.

This represents the entire agreement between you and TRUCKADS® and may not be modified except by a signed written agreement. If any provision of these terms and agreements shall be declared by a court to be invalid or unenforceable, such provisions shall be deemed severable from this Agreement and the other provisions shall remain in full force and effect.
BBB accredited business

A+

Overview

TRUCK ADS® is a premier out-of-home media provider of truck side advertising space, producer of large format vinyl banners and the patented INVISIBLE MEDIA FRAME SYSTEM®. We sell to sign companies, business owners, fleet owners and media buyers nationwide.
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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

TRUCK ADS®

TRUCK ADS®

BBB ACCREDITATION SINCE 10/24/2002

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