This Business Is Not BBB Accredited

Yellow Pages Online

Yellow Pages Online

(866) 976-9976

Yellow Pages Online

7 years in business
11350 Random Hills Rd Ste 800
Fairfax, VA 22030-6044
BBB File Opened: 06/29/2011
Business Started: 01/01/2010
Business Management
  • Mr. Michael Donohue, President
  • Mr. David Bowman, Complaint Analyst
Business Category
  • Yellow Page Advertising
Additional Information
  • Although the company invoices show the address in Fairfax, the firm is not at that location.  The physical location of this entity is unknown at this time.



Small businesses across the county have contacted the BBB regarding complaints concerning billing contacts for unauthorized purchases for directory advertising listings.  Customers that dispute the transaction report that they are provided recordings of telephone conversations that the company purports to be authorization to purchase, but which the customers assert were yes and no answers to confirm their company name and location. According to the company, all transactions are originated in telephone conversation,  without any written contract documentation.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Yellow Pages Online include:

  • Failure to respond to 3 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Yellow Pages Online


Yellow Pages Online

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