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Find a Location

White Star Tours, Inc. has 1 locations, listed below.

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    Business ProfileforWhite Star Tours, Inc.

    Travel Agency
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/1/1986

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Travel Agency, Tours, Cruises, Shows & Festivals, Rail Tours, Custom Tours, Food & Winery Tours

    Business Details

    Location of This Business
    26 E Lancaster Ave, Reading, PA 19607-2649
    BBB File Opened:
    4/1/1980
    Years in Business:
    45
    Business Started:
    10/1/1978
    Business Incorporated:
    6/28/1985
    Accredited Since:
    10/1/1986
    Type of Entity:
    Corporation
    Business Management
    • Mr. Mauro Cammarano, Assistant Director
    • Mr. Dean Karas, President
    Contact Information

    Principal

    • Mr. Dean Karas, President

    Customer Contact

    • Mr. Mauro Cammarano, Assistant Director
    • Mr. Dean Karas, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Need help planning a trip? How to find a good travel agent

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tess

    1 star

    09/29/2022

    Do not take a White Star tour!!! We went on a tour booked by a NJ senior center and had expectations for a quality tour. Our tour planner did try her best but, we spent most of the time on the bus, as the tour stops and times were not well planned by White Star. Although our bus driver was nice, this was his first tour and was not well informed by the company. He had trouble getting to allowable parking places, which wasted a lot of time. I believe the company had a significant driver turnover, probably most going to a better company. A couple of the dinner and lunch stops were poorly planned and couldn't accommodate us or were closed. Stops and parking took much longer than anticipated and severely took time away from the destinations, time to eat, sightsee or shop. The hotels were extremely under par and far from the cities of Charleston and Savannah scheduled on the tour. If someone asks me if I've visited Charleston or Savannah, I would honestly have to say NO. The first stop in Wilson North Carolina which was A Comfort In on I95, had nowhere nearby open to have dinner but jersey mikes. The motel has ROACHES! STAYED UP ALL NIGHT WITH THE LIGHTS ON ! Several other tour travelers also complained of roaches. I suspect the hotel was infested. The restaurants ranged from passable to disgusting, particularly the Golden Corral nearby. No inspection. Each were at least 20-30 minutes out of town on the highway. White Star choose the cheapest accommodations and restaurants. The tours included were nothing more than a guide from the visitor center joining the bus and speaking for two hours while we strained our necks to get a bottom view of an historic building. We were late for everything, which caused us to rush around the Old Market IN CHARLESTON and grabbing a take out to eat on the bus! Savannah was more of the same and the hotel Country in At Savannah airport was filthy were told it was being renovated soon. We opted to pay $179 to sleep at a nearby hotel.

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