BBB Accredited Business since
View BBB Rating for Terminix International Company LP - All Company Owned Locations in Metro Washington DC & Eastern PA's headquarters.
BBB Business Reviews may not be reproduced for sales or promotional purposes.
The company offers termite and pest control services for residences and commercial enterprises. The company also offers franchise opportunities. The company has 387 company-owned locations nationally.
A BBB Accredited Business since
BBB has determined that Terminix International Company LP - All Company Owned Locations in Metro Washington DC & Eastern PA meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
The company's headquarters and company-owned locations throughout the country participate as BBB Accredited businesses. This means they support the Bureau's services to the public and meet our BBB Accreditation standards.
BBB Complaint Information
Find aggregate BBB complaint information for Terminix International Company LP - All Company Owned Locations in Metro Washington DC & Eastern PA. BBB of the Mid-South has the full report as that BBB handles all complaints for Terminix International Company LP - All Company Owned Locations in Metro Washington DC & Eastern PA.
Type of Entity
Limited Partnership (LP)
Business ManagementMr. Thomas Brackett, President
Pest Control Services
Alternate Business NamesTerminix Terminix International, LP Terminix Pest Control
When the pest control job gets too big for a flyswatter, a mousetrap or a do-it-yourself spray, it's probably time to call in a professional service. Before you do, check around for a reliable one. Avoid anyone who comes to your home uninvited and offers to give your house or business a free inspection. Be on the lookout for those without any qualifications who call themselves pest control specialists. Ask friends and neighbors to recommend companies. Your county agricultural agent is a good source of information on reliable pest control companies.
Before you sign a contract for pest control services, be sure you fully understand the extent of infestation, the work necessary to solve the problem, the price and terms of payment. Know what the guarantee covers, how long it lasts, and what you must do to deep it in force. Also check the contract to determine whether continued prevention and control is included. Don't expect one application or a series of treatments to last indefinitely. Some pest control companies offer renewable re-treatment warranties.
Be sure the company has liability insurance to cover any damages to your home or furnishings. Also enusre that the company is proberly licensed, if your state requires licensing of pest control companies, to use pesticides.
If a sizable amount of money is involved, don't hesitate to get several estimates. Even termite damage won't get significantly worse if you wait a week or two before authorizing treatment. Once you are confident of the company's reputation, follow exactly any special instructions designed to protect food, household objects, pets and the general safety of your family.
Terminix maintains its Headquarters location at 860 Ridge Lake Boulevard, Memphis, TN 38120.
105 Terry Drive Suite 117
Newtown, PA 18940 Directions
10656 Wakeman Court
Manassas, VA 20110 Directions
1155 Mid Valley Drive
Olyphant, PA 18447 Directions
1157 Phoenixville Pike Suite 110
West Chester , PA 19380 Directions
25 Chestnut Street
Gaithersburg, MD 20877 Directions
262 Granite Run Drive
Lancaster, PA 17601 Directions
2843 South Hampton Rd
Philadelphia, PA 19154 Directions
382 Turner Industrial Way Pennell Building
Aston, PA 19014 Directions
405 Allentown Drive
Allentown, PA 18109 Directions
44880 Falcon Place, #117
Sterling, VA 20166 Directions
4961 Telsa Drive Ste F
Bowie, MD 20715 Directions
5040 Louise Drive Suite 108
Mechanicsburg, PA 17055 Directions
5185 Campus Drive, Suite 500-600
Plymouth Meeting, PA 19462 Directions
7475 Old Alexandria Ferry Road
Clinton, MD 20735 Directions
855 Brightseat Road
Landover, MD 20785 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (215) 856-0861(Phone)
- (215) 860-3013(Phone)
- (301) 499-4601(Phone)
- (301) 809-3326(Phone)
- (301) 840-9555(Phone)
- (301) 931-2542(Phone)
- (302) 395-2040(Phone)
- (570) 383-2650(Phone)
- (610) 260-9980(Phone)
- (610) 434-6275(Phone)
- (610) 692-6560(Phone)
- (610) 859-0112(Phone)
- (703) 368-9933(Phone)
- (703) 464-5545(Phone)
- (703) 698-8983(Phone)
- (717) 519-8670(Phone)
- (717) 566-8650(Phone)
- (717) 796-1710(Phone)
- (800) 760-9940(Phone)
- (800) 772-7028(Phone)
- (901) 381-3534(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.