BBB Business Review

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BBB Accredited Business since

Military Benefit Association

Additional Locations

View Additional Phone Numbers 14605 Avion Pkwy, Chantilly, VA 20151 http://www.militarybenefit.org


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Description

The Association offers benefits to its members, including discounted health, educational and group life insurance.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Military Benefit Association meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Military Benefit Association include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Military Benefit Association
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 05, 2000 Business started: 01/19/1957
Business Management
Mr. Roy L Gibson, President Ms. Glenda Lee, Office Manager Mr. Gregory A Silvernagel, Chairman of the Board
Contact Information
Principal: Mr. Roy L Gibson, President
Customer Contact: Ms. Glenda Lee, Office Manager
Business Category

Associations Insurance Consultants

Alternate Business Names
MBA Inc
Additional Information

The Association is a non-profit organization exempt from Federal Income Taxes under section 501(c)(9) of the Internal Revenue Code that was established in 1956. MBA is governed by a seven member volunteer board of active and retired military members. MBA membership totals approximately 90,000. The Association offers various financial benefits to members, including discounted health, educational and group life insurance coverage to active and retired military personnel, as well as to civilian employees of the United States Government.  Types of coverage include group term life and TRICARE supplement. erage include group term life and Tricare supplement.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.