Other Agencies


BBB serving Vancouver Island is here to help you find and recommend businesses, brands and charities that you can trust. We are also here to help consumers and businesses resolve difficult issues, to investigate unethical business practices and to review advertising.

We are happy to try to assist you with any of your questions, but the reality is that BBB does not handle “everything.” If we cannot assist you, maybe one of the following other agencies can.

The following is a list of BBB’s most commonly recommended referral agencies: 


British Columbia Securities Commission

Telephone: 604-899-6854 or 1-800-373-6393 (toll free across Canada)

Website: bcsc.bc.ca

Canadian Anti-Fraud Centre 

Telephone: 1-888-495-8501

Website: antifraudcentre-centreantifraude.ca

Competition Bureau


Website: competitionbureau.gc.ca

Consumer Protection BC

Inquiry Centre

Telephone: 1-888-564--9963

Website: consumerprotectionbc.ca

To Complain About a Licensee

Website: www.consumerprotectionbc.ca/consumers-alias/help-for-how-can-we-help.

Employment Standards Branch

Telephone: 250-387-0476

Website: labour.gov.bc.ca/esb/

Equifax Canada

Telephone: 855-233-9226

Website: equifax.ca

Financial Institutions Commission

Telephone: 866 206-3030

Website: fic.gov.bc.ca

Motor Vehicle Sales Authority of British Columbia 

Telephone: 604-574-5050

Website: www.mvsabc.com

Residential Tenancy Branch

Telephone: 250-387-1602

Website: rto.gov.bc.ca

Victoria Residential Builders Association

Telephone: 250-383-5044

Website: vrba.ca