This Business Is Not BBB Accredited

AquaSafe Systems

AquaSafe Systems

AquaSafe Systems

24 years in business
3030 Nanaimo St
Victoria, BC V8T 4Z1
Additional Email Addresses
BBB File Opened: 24/08/2010
Business Started: 01/03/1993
Business Incorporated: 27/03/2009 in BC
Type of Entity
Business Management
  • Ryan Czyz, Owner/Director
Business Category
  • Water Purification Equipment
  • Filtering Materials

Additional Information
  • Mail was returned by Canada Post. Reason stated on envelope as of Feb 8/17 was that business was closed.
  • Mail was returned by Canada Post. Reason stated on envelope as of Feb 8/17 was that business was closed.
  • BBB has made every effort to contact this business and request they discontinue unauthorized use of the BBB name. The business's email "signature" line and website includes a reference to the BBB, stating they have an A+ rating. In fact they have an F rating.

Products & Services
Aquasafe has been offering state of the art reverse osmosis water filtration solutions at the for over 20 years. Aquasafe also offers shower/bath filtration, whole house filtration system, commercial reverse osmosis systems, water softening systems and more. They carry all forms of filtration, not all offered on our website.
Alternate Business Names
  • AquaSafe Systems (2009) Ltd.


Pattern of Complaints

This company continues to exhibit a pattern of unanswered complaints with BBB. Consumers allege that they are unable to get a response from the company after repeated attempts. Issues are around non-delivery of product after purchase by Credit card and Paypal. The majority of consumers who requested assistance from BBB were finally reimbursed by their payment processor. Correspondence by email and phone to company by BBB remain unanswered.

Out of Business

This business' website is still active although none of the links seem to work. Live Chat is not functioning. Mail was returned to sender with the message "closed". Phone is disconnected and email address on file bounces back.


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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for AquaSafe Systems include:

  • 22 complaints filed against business
  • Failure to respond to 17 complaints filed against business.
  • Unauthorized use of BBB name or trademarks

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

AquaSafe Systems

This Business Is Not BBB Accredited

AquaSafe Systems

Customer Review Rating:


Composite Score: