BBB Accredited Business Profile

Neat & Tidy Cleaning Services

Neat & Tidy Cleaning Services

(778) 440-6327

Neat & Tidy Cleaning Services

9 years in business
B1 - 1284 Gladstone Ave
Victoria, BC V8T 1G6
Additional Phone Numbers
  • (250) 884-6719
BBB File Opened: 30/11/2011
Business Started: 11/05/2008
Type of Entity
Sole Proprietorship
Business Management
  • Brandy Foord, Owner
Business Category
  • House Cleaning
  • Butler Service
  • Wall Cleaning
  • Cleaning Services
  • Commercial Cleaning Services
  • Post Construction Cleaning
  • Tile and Grout Cleaning

Additional Information
  • You may reschedule, add, skip or cancel any of your cleanings. We understand that an unforeseen event may occur which will create a need to cancel your scheduled cleaning appointment. If, for any reason, you need to change your scheduled appointment,...
  • You may reschedule, add, skip or cancel any of your cleanings. We understand that an unforeseen event may occur which will create a need to cancel your scheduled cleaning appointment. If, for any reason, you need to change your scheduled appointment, please give us a full 48 hours notice during business hours ONLY. Once we take a reservation, we hold that time slot open for you and turn away other potential clients in order to ensure your appointment. In the event of a cancellation of less than 48 hours of notice a cancellation fee of $50 will be charged. The client agrees to pay the entire cost of the cleaning in full for any visit cancelled by them on the day of the cleaning. (Calls/emails received after business hours will be considered the same day as cleaning as we will not receive this message until the next day) This applies as well to visits aborted by our staff when unable to gain access to your home due to being locked out, or if, for any reason, a staff member feels that his/her personal safety is endangered enough to cause him/her to leave the job site due to actions by the client, guests, or pets on the premises. The client will remain liable for the full cost of the non-performed service. Policy and Conditions of the gift certificates: 1. To purchase a gift certificate click "Buy Now" and you will be redirected to Pay Pal web site ,where you can safely pay using your Pay Pal account or major credit cards. 2. Our gift certificates can be mailed or emailed to you or directly to the recipient. Please specify which delivery method you prefer , names and address or e-mail address of recipient as well as a special message in the details field. You will receive confirmation with details you provided during 24hr after purchase. Delivery of gift certificates is free and will be sent through standard mail which takes 1-5 business days. If you choose to have your gift certificate emailed we will do so within 24 hours after transaction. 3. Please make sure the recipient lives within our service area. 4. Gift certificates are non-refundable, cannot be redeemed for cash and will be not replaced if stolen or lost. 5. Gift certificates are valid for 1 year from date of purchase. 6. To redeem the recipient can call or email Neat & Tidy for a scheduled visit. A printed copy of this certificate must be presented.

Service Area
Servicing the Brentwood Bay, Central Saanich, Colwood, Esquimalt, Highlands, Langford, Metchosin, North Saanich, Oak Bay, Saanich, Sidney, Sooke, Victoria, and View Royal areas.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Neat & Tidy Cleaning Services

Neat & Tidy Cleaning Services

BBB ACCREDITATION SINCE 26/09/2012

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