BBB Accredited Business Profile

First Response Glass Ltd.

First Response Glass Ltd.

(250) 383-9300

First Response Glass Ltd.

27 years in business
#2 - 4217 Glanford Avenue
Victoria, BC V8Z 4B9
Additional Phone Numbers
  • (250) 478-0872
Additional Email Addresses
BBB File Opened: 20/07/2005
Business Started: 10/01/1990
Contact Information
  • Principal: John & Tamara Thorpe, Owner
Business Category
  • Glass - Plate and Window
  • Shower Doors & Enclosures

Additional Information
  • Sorry, no refunds on custom cut sizes or custom ordered merchandise.
Products & Services
- Auto Glass - Windows - Plate & Window Glass - Shower & Tub Glass - Sealed Units - Commercial Storefronts - Custom Glass Applications - Security Bars & Plates - Window & Door Maintenance - Mirrors - Plexiglass - Window & Door Rollers - Hardware
Service Area
First Response Glass serves the Greater Victoria area and the Westshore.
BBB accredited business



First Response Glass is a full-service glass company that has been in business since 1992. We offer a wide range of goods and services to meet your Automotive, Residential and Commercial glass and hardware needs! Hassle Free... First Response Glass fixes it!

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 08:00 AM to 05:00 PM
Tue: 08:00 AM to 05:00 PM
Wed: 08:00 AM to 05:00 PM
Thu: 08:00 AM to 05:00 PM
Fri: 08:00 AM to 05:00 PM
Sat: 09:00 AM to 01:00 PM
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

First Response Glass Ltd.

First Response Glass Ltd.


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