Business ProfileforDentalQore

I am filing a complaint against company DentalQore located in in **** for consumer protection. False Advertisement, Business promotion and coaching scams, subscription scam, and hostility towards consumer rights. On 04/06/2022, DentalQore initiated a contract with ********************* for an online advertising subscription under BrightSmilePasadena.com. Our company is not BrightSmilePasadena, we are JK Family Dental. On 05/10/2022, 07/09/2022, 8/15/2022, 10/22/2022 it was clearly stated our intent to cancel contract. They had denied our request. In addition, It was stated that 1) this subscription can be canceled 2) we would not be charged if no progress / conversion to ROI in the email with the contractor. We have contacted the contractor numerous times, yet contractor has been out of reach since delivery of contract. DentalQore claims to be a business promotion company that provides active website management, social media and ****** advertising. One of the products they offered included a website which was non functional until July. SEO (search engine optimization) along with ************ advertisement were part of the contract were never delivered. We had emailed the company to provide us with list of SEO to ensure things were running properly, yet this request was ignored. After terminating service with the company, we had immediately saw clear results that implied no work had been done during course of time from the company after initial creation of the website. DentalQore has brought average interaction of 263 people and 0 conversions, immediately after termination, interaction was **** which is over 40 times more after termination. DentalQore was actually causing loss for the company. We have patiently waited for DentalQore to carry out its part of the contract for months, yet no results were delivered and our business lost a lot of money as well as the monthly payments $699/mon. DentalQore is charging early termination would result in us 80% of annual subscription fee $5,112.4 as a buy-out which was also not stated in the contract and against our will and for services that were not provided. In addition, terms and agreements of this company is online and can be changed at the convenience of the company. At this time, We had asked DentalQore to remove all our information from the web as it interferes with our current website and DentalQore had sent us a document stating that we owe $5,112.4 buyout. I had made my intent clear that we are not interested in the buyout already.We need BBB to take note of this hostile and scam-like business model DentalQore is putting consumers to. For our business, we ask you to help us get out of unreasonable scam and to hopefully protect other consumers and new businesses like us in the future.