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          NuvoH2O has 1 locations, listed below.

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            • NuvoH2O

              PO Box 160102 Clearfield, UT 84016-0102

              BBB Accredited Business

            Business ProfileNuvoH2O

            Water Treatment Equipment
            BBB accredited business

            Contact Information

            PO Box 160102

            Clearfield, UT 84016-0102

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            Customer Reviews

            2.88/5

            Average of 8 Customer Reviews

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            Customer Complaints

            9 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/20/2010

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Products & Services

            nuvoH2O is a salt-free water softening system that uses citrus and not salt to soften water. Our systems not only prevent scale but also removal existing scale. Other products we sell; carbon filter systems.

            Business Details

            Location of This Business
            PO Box 160102, Clearfield, UT 84016-0102
            BBB File Opened:
            6/28/2010
            Years in Business:
            13
            Business Started:
            5/25/2010
            Business Started Locally:
            5/25/2010
            Accredited Since:
            9/20/2010
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Nuvo Residential, LLC
            Business Management
            • Mr. Bryceson Ringwood, Director of Operations
            • Mr. Byron Laird Washburn, CEO
            Contact Information

            Principal

            • Mr. Byron Laird Washburn, CEO
            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            10/21/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            ***** CLAIMS TO HAVE LIFE TIME WARRANTY. The water softener was installed professionally. It does not produce soft water, The water produced is full of lime and where ever water sprays leaves a residue. The water is not consumable in terms of drinking or cooking. We contacted the customer support about 6 times. They indicated that it is my responsibility to prove the softener is not working by providing water analysis at source and after the process, I produce the analysis by City of Ozark water analysis. Apparently it is not good enough for NUVO. I had sent emails with serial number and date of purchase, analysis of water by the city. The customer support staff is purposefully vague and do not appear to commit to any thing. They were requested to send me in writing what I need to do in terms of fixing the problem but no response.The water softener has rendered the place UNINHABITABLE because of the quality of water. Not taking any responsibility is not acceptable for a water softening company.
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            Read 8 More Complaints

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            E D

            12/19/2023

            Not satisfied with any part of the purchase. The Nuvo water softner does not meet any of my expectations. Hardly notice a difference in the water. The filter is expensive, unhandy to install and takes days to get rid of the blue color of the water after installation. It seems like a small thing but they even want to charge you for insurance to cover the cost if the filter comes to you damaged. Most if not all on line companies simply say return it if it does not arrrive in good shape.Just seems like they are not sensative to the customer.
            Read 7 More Customer Reviews

            Local BBB

            BBB Mountain West

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