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            Business ProfileDraper Vapor

            Vaporizer

            Contact Information

            1174 E Draper Pkwy

            Draper, UT 84020-9095

            Visit Website
            Email this Business
            (801) 948-4027

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Retail Vaporizers, e-cigarettes and evaporating apparatus.

            Business Details

            Location of This Business
            1174 E Draper Pkwy, Draper, UT 84020-9095
            Email this Business
            BBB File Opened:
            1/29/2016
            Years in Business:
            8
            Business Started:
            8/3/2015
            Business Incorporated:
            8/3/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Nathan Coccimiglio, Owner
            • Mr. Jett Smith, Manager
            Contact Information

            Principal

            • Mr. Nathan Coccimiglio, Owner

            Customer Contact

            • Mr. Jett Smith, Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/09/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            http://www.drapervapor.com/refund-policy/ I went in today to get a disposable vape I’ve used for years and left realizing the coil was burnt. This can happen with this product, which I understand, which is why every other vape shop in the valley tells you to test it out before you leave. I went to the parking lot, waited a few minutes (which also isn’t needed to tell the difference between one that needs charged and one that is defective). When I went back in, Taylor refused to exchange it for the exact same product. The policy on their website states clearly that it can be exchanged for the same product, if defective. She refused to get in contact with a Manager, told me that it was “user error”, treating me terribly, and all I was asking for is the product I purchased. They do not honor their own outlined policy, had no problem taking my money, and refused to exchange for the same product, honoring their own policy.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tesia G.

            06/16/2022

            ****** the manager creates a hostile environment and sends threatening text messages to her employees. She refuses to give my brother in law the owner info to obtain check stubs or to discuss the manner of her discriminating and or treating him in a unprofessional manner. She gets high at the establishment and offers it to her current employees.

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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