Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          South State Trailer Supply Co, Inc. has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSouth State Trailer Supply Co, Inc.

            Trailer Parts
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3600 S Redwood Rd

            West Valley City, UT 84119-3821

            Visit Website
            (801) 978-0600

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/28/2011

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            RV parts and accessories.  Appliances, hitches, awnings, trailer tires, propane equipment, lights and electrical and much more!  Each location has a service center with certified technicians to install and maintain you RV.  

            Products & Services

            Fridges, Furnaces, Water heaters, Air conditioners, 12 volt lighting, interior and exterior, Trailer Tires and wheels, LP equipment and parts, Roof vents, hitches, Receivers, 5th Wheels and Goosenecks, Camping gear, Housewares, RV covers, Hardware and trim

            Business Details

            This is a multi-location business.

            Find a Location

            South State Trailer Supply Co, Inc. has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3600 S Redwood Rd, West Valley City, UT 84119-3821
              BBB File Opened:
              3/3/2009
              Years in Business:
              50
              Business Started:
              8/29/1973
              Business Started Locally:
              8/29/1973
              Business Incorporated:
              8/29/1973
              Accredited Since:
              4/28/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • State Trailer, RV & Outdoor Supply
              • State Trailer Supply
              Business Management
              • Mr. D. Ray Hult, Owner
              • Mr. Mark Hult, Owner
              • Mr. Kerry Hixson, Registered Agent
              Contact Information

              Principal

              • Mr. Mark Hult, Owner

              Customer Contact

              • Mr. Mark Hult, Owner
              Additional Contact Information

              Fax Numbers

              • (801) 887-7494
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/03/2021

              Complaint Type:
              Billing Issues
              Status:
              Answered
              The transaction occurred today the 3rd of June. The service dept. did tell me if they could not repeat the issue they could not fix it, but never told of any cost. Picking up the vehicle I was charged roughly $140 of which entailed them hooking my camper up to the power in their shop. They advised me that the issue I was having must have been a problem relating to how it was plugged in. However, when I dropped off the camper for service I advised them that I was having the issue while the camper was not plugged into anything, there for incorrectly plugging in the camper could not have caused my issue in the first place. They stated there was nothing they could do and that they had to charge me the full $140 for simply hooking it up to power and then claiming the problem was caused by something that they knew could not have cause the problem. I tried to work with them and ask it to apply the cost to future repaires only pertaining to the same issue but they refused!
              Read More

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tom H

              09/13/2023

              Not happy with ************************* experience. Had my furnace bench test 8/23. Tech found no problems so I paid $80 for the test, bought a new thermostat for $65 and installed everything in my rv and heat still would not work. I called a mobile rv tech as State could not check it out for 6 weeks who discovered the tech who originally did my bench test left a switch turned off inside the heater. He turned it on and the new thermostat must have been the original problem as the system worked. He charged me $165 to basically turn on the internal board switch the State Tech had left off. I went back to State Trailer ****** to get reimbursed for the tech turning off the switch costing me $$$ and he told me no way as I probably turned it off when I reinstalled it. I got blamed for his mistake. ********

              South State Trailer Supply Co, Inc. Response

              09/15/2023

              *********** did have his furnace bench tested. The furnace was out of the rig when we received it. To test a furnace, the on/off switch must be turned on. The technician has no reason to touch the switch unless it is off. If the technician turns it on, it is left on because the furnace will not function otherwise. Once the technician tests the furnace, there is no reason to touch the switch. *********** picked up his furnace and installed it back into his rig himself. The switch was most likely switched off as the unit was reinstalled due to the tight quarters and handling of the furnace as it was reinstalled. It's unfortunate that *********** had to have additional service done to troubleshoot the furnace, but we don't assume liability for how the furnace is installed back into the rig unless we perform the re-install.
              Read 3 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.