BBB Accredited Business Profile

Charter Communications Inc.

Charter Communications Inc.

(636) 207-5100

Charter Communications Inc.

24 years in business
106 E 200 N
Cedar City, UT 84720-2619
Additional Phone Numbers
  • (888) 438-2427
BBB File Opened: 04/09/2014
Business Started: 12/01/1992
Business Started Locally: 12/01/1992
Business Incorporated: 11/01/1999 in MO
Type of Entity
Business Management
  • Mr. Thomas Rutledge, President & CEO
  • Ms. Jana Brewer, Sr. Director Customer Care Operations
  • Mr. Michael Henry, Custom Care Escalations Manager
  • Ms. Debbie Johnson, Senior Manager of Field Communications
  • Taylor Johnson, Business Contact
  • Ms. Vickie Mason, Customer Service
  • Mr. Sean O'Donnell, Vice President and General Manager
  • Ms. Glenda Riley, Customer Service

Business Category
  • Television - Cable, CATV & Satellite
  • Telephone & Television Cable Contractors
  • Internet Services
  • Telephone Communications

Additional Information
  • On July 1, 2013, Charter Communications acquired Optimum West, a cablevision company. - See more at:
  • On July 1, 2013, Charter Communications acquired Optimum West, a cablevision company. - See more at:

Service Area
Alternate Business Names
  • Optimum West
BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Charter Communications Inc.

Charter Communications Inc.