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          Find a Location

          Backstreet Surveillance has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Backstreet Surveillance

              390 W Ironwood Dr South Salt Lake, UT 84115-2913

              BBB Accredited Business

            • Backstreet Surveillance

              390 W Ironwood Dr Salt Lake Cty, UT 84115-2913

              BBB Accredited Business

            Business ProfileBackstreet Surveillance

            Surveillance Equipment
            Multi Location Business
            BBB accredited business

            Contact Information

            390 W Ironwood Dr

            South Salt Lake, UT 84115-2913

            Visit Website
            Email this Business
            (800) 431-3056

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.22/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/25/2017

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            security cameras, video surveillance kits, video security systems

            Business Details

            This is a multi-location business.

            Find a Location

            Backstreet Surveillance has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Backstreet Surveillance

                390 W Ironwood Dr South Salt Lake, UT 84115-2913

                BBB Accredited Business

              • Backstreet Surveillance

                390 W Ironwood Dr Salt Lake Cty, UT 84115-2913

                BBB Accredited Business
              Location of This Business
              390 W Ironwood Dr, South Salt Lake, UT 84115-2913
              Email this Business
              BBB File Opened:
              9/11/2013
              Years in Business:
              11
              Business Started:
              10/3/2012
              Business Started Locally:
              10/3/2012
              Business Incorporated:
              3/10/2015
              Accredited Since:
              1/25/2017
              Type of Entity:
              Corporation
              Alternate Business Name
              • Plan E, Inc.
              Business Management
              • Mr. Scott Mcquarrie, CEO
              Contact Information

              Principal

              • Mr. Scott Mcquarrie, CEO

              Customer Contact

              • Mr. Scott Mcquarrie, CEO
              Additional Contact Information

              Fax Numbers

              • (800) 653-4089
                Other Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/13/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I’ve previously bought cameras from Backstreet Surveillance. Now I have a broken camera under warranty and there’s no response from them. I was working with Clay P***** looking for newer and faster security cameras. I also told Clay P***** that I believe my cameras are being hacked. I’m being constantly assaulted and need very good cameras for my protection. Clay was going to have Tech call me at 9:30am which never happened. I called the company a couple of times and got a response that they would be in touch that day. Never heard anything from them. Friday I put in to buy a security camera worth over $1,000 they have never filled my order. Backstreet Surveillance has not properly followed there business qualifications. They should be followed up with not supporting customers properly and ignoring myself.
              Read More
              Read 4 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Danny H

              08/23/2023

              Wish to heck I would have stuck with a simple system instead of spending $2,000. Their system is so **** complicated, you will need to be a rocket scientist to set everything! I have spent hours on the phone with tech support and still have a system which is pretty much worthless. My son told me to get the Wyze cameras for $50 each like he has used for years with no problems, but no I had to have a high dollar system. My mistake! these cameras are all ***** made crap!

              Backstreet Surveillance Response

              08/24/2023

              Hi *****, Sorry you are not satisfied. Before you start touting Wyse cameras you might want to actually try them. We replace hundreds of them every year. I Not sure what you are expecting for $50, but we assure you its not what you think. Your complaint is so vaguer I have no path to help you. We would love to help solve any issues but you left us nowhere to start. If you have a specific issue and would like help please give us a call we'll do our best to help. Side note: there is no contact phone number for Wyse cameras...you are on your own. With us you have unlimited lifetime technical support and managers responding to your complaints same day asking how we can help. But you are trying to get others to buy a $50 camera that provides zero *** support and is 100% Chinese's. Not sure you have adequately done your home work to make such recommendations.
              Read 8 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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