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Find a Location

Acima has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Acima

      PO Box 1667 Draper, UT 84020-1667

      BBB Accredited Business
    • Acima

      13907 Minuteman Dr 5th Floor Draper, UT 84020

      BBB Accredited Business

    Business ProfileforAcima

    Leasing Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 513 Customer Reviews

    Customer Complaints

    1,176 complaints closed in last 3 years

    352 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/17/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Acima Credit provides consumer lending.

    Business Details

    This is a multi-location business.

    Find a Location

    Acima has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Acima

        PO Box 1667 Draper, UT 84020-1667

        BBB Accredited Business
      • Acima

        13907 Minuteman Dr 5th Floor Draper, UT 84020

        BBB Accredited Business
      Location of This Business
      PO Box 1667, Draper, UT 84020-1667
      BBB File Opened:
      10/30/2013
      Years in Business:
      11
      Business Started:
      3/8/2013
      Business Started Locally:
      3/8/2013
      Business Incorporated:
      3/8/2013
      Accredited Since:
      3/17/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Acima Digital
      Business Management
      • Mr. Tyler Montrone, Company Contact
      Contact Information

      Principal

      • Mr. Tyler Montrone, Company Contact
      Additional Contact Information

      Fax Numbers

      • (801) 987-9106
        Other Fax

      Phone Numbers

      Customer Complaints

      1,176 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/06/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I’ve had several leases with Acima but this one has been a bit funky. I processed and early payment on March 19 using an ach and they attempted to bill me on March 22, the ach cleared however they won’t remove the $25 nsf because the agent says it’s been a couple of days. Regardless of it being a couple of days or not if I paid early and the payment was processed and collected the nsf from the original fee is invalid. Either the nsf is removed or I go to my attorney general and never use this service again.
      Read More

      Customer Reviews

      513 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Deborah C

      1 star

      04/15/2024

      do not use this: there is a $70.00 processing fee for this merchant: then if you decide to get out early before 90 days is up they charge you an additional $125.00 just to complete this agreement. How outrageous is this? this information was not provided AT THE STORE LOCATION ********* ******** **********************: this is a rip off. the representative never advised of any of this: **** THERE SHOULD BE A FEDERAL INVESTIGATION INTO THIS COMPANY: THIS IS WHOLLY OUTRAGEOUS

      Acima Response

      04/17/2024

      *******, were sorry to hear you had a bad experience. Would you mind contacting us at ************ so that we can get further details to get to the bottom of what happened?

      Local BBB

      BBB Mountain West

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