Customer ReviewsforNeerings Plumbing & Heating, Inc.
29 Customer Reviews
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Review from Lacey B
1 star12/28/2023
On October 26, 2023, I called Neerings to do a service for a water leak. As I had the service workers at my home, I also asked for them to replace a sink (which I had the sink) and replace a leaking main line.In order to fix the leak, the workers had to cut a hole in my ceiling in order to access where the leak was coming from. The workers indicated they would not fix the hole in which they created to get to the leak.Upon the request to replace the sink, the workers damaged the fermica countertops. I told the workers I would look into fixing it as I was already frustrated with the hole in the ceiling which they would not repair. They also indicated that I would have to drill the hole for the dish soap. The sink is not secure and in place and the caulking that was done was very shotty and did not look perfessional at all.I had to replace a drain pump for my dishwasher. When I got under the sink to disconnect the hose that goes into the garbage disposal, I learned that the hose was not even tight which was causing a leak under my sink.For the 3 services they performed (water leak, sink replacement, and main line elbow replacement), the cost came to $3,900!!I called the office 3 times to speak to a manager to discuss the conernes I had with the hole in my ceiling, damaged countertops, and leak under the sink, which I was told each time that they were in the field and would call me back. I have never received a call back.I am extreamly disappointed from the service and damage caused which I have had to fix!!Review from David W
1 star11/17/2023
Not Trustworthy - I will never use Neerings again and warn you to do the same. They are worse than an auto repair shop using scare tactics with exhorbitant price quotes. They have clearly trained their heartless staff to take advantage wherever they can. They came to do annual maintenance/cleaning on my boiler/heater. I payed them in advance last year for this service somewhere in the range of $150. To their credit they at least called me to schedule the annual maintenance this year as I had forgotten. However, I believe they do this solely to get into your home and scare you into buying more services. And I paid $150 for that priviledge. In my case, within 5 minutes of arrival they had identified a burner that needed to be replaced. The quote was $1076. I replaced the part myself. It literally took me ***************************************************** $34 online. Back to the story. I looked at them dumbfounded and said, please just finish the maintenance I already paid for. They continued to state if I didn't replace it I would die of CO2 poisoning. They had turned off the entire system to begin their maintenance and when I asked them to just finish they cleaning, they refused to put the burners back in due to liability concerns. They then found more items requiring attention including a PRV valve replacement (their quote was $1027) and a sticky fill valve (their quote $989) and to clean the boiler heat exchanger would be ($4600). The exchanger cleaning was supposed to be part of the maintenance I already paid for. They then had the gull to suggest I should really replace the entire boiler system and quoted ($40,709). However, he did say they were giving me a 10% discount. Really? How nice of them. In the end, they left after cleaning only two of the seven burners, refused to turn my heating system back on due to liability concerns and couldn't find a replacement burner. Luckily I can fix this myself for $34.Review from Mike M
5 stars07/28/2023
***** was very professional and he shoved the problem with our air conditioning quickly.Review from Robert M
5 stars07/27/2023
Neerings scheduled our appointment right away and communicated with us the arrival time. ***************** and ******* ****** were professional, friendly, knowledgeable, and efficient start to finish. They were patient in answering our every question. Top notch work on our swamp cooler and drain. Their communication was clear, and they cleaned up thoroughly. We will call Neerings again and ask for *************** Thank you!!Review from Amanda R.
5 stars07/21/2023
We are very pleased we have chosen Neering Plumbing Heating ***************** It was a very educational for us. **** was very professional and knowledgeable. This time around we are sure its will be done once and done it right. We highly recommend. *** and **** were fantastic, super professional and very knowledgeable as well. They explain their job and show their results all monitored buy their equipment. The literally will roll a red carpet for you and cover the working area do it protect your floors. The moment they got the system working and going we felt relief. A good choice through and through. We are very happy. We highly recommend!Review from Building Investment co K
5 stars06/21/2023
The techs doing the work were able to complete our issues promptly. The issues we were having were affecting multiple systems. They took the time to make sure that all systems were normal.Review from Lenny H
5 stars06/16/2023
Have used Neerings before and will again. ********************* and ******* did an outstanding job. Friendly and professional, would definitely recommend.Review from Co H
5 stars06/11/2023
You couldnt find a better, and honest company then Neerings Plumbing and Heating, ******************** delivery was stellar. Technicians **** and ******** were absolutely wonderful. They were so proficient I am going to request that they both return to complete additional work needed.CEHReview from Wayne O
5 stars05/24/2023
Neerings Plumbing & Heating have come to my rescue twice. Each time I have been treated with respect and understanding the stress plumbing issues create. Thus, their empathy factor is extremely high. Service is completed in highly professional manner with cleanliness and accommodations to the property owners needs. I strongly recommend Neerings as a go to company.Review from Ron P
5 stars05/19/2023
We have used Neerings for our repair services for many years. Indeed, we use their annual service plan. Their repairmen are friendly, knowledgeable, and efficient. We recently had an air purifier added to our heating/air conditioning system. I recommend Neering highly.
Customer Review Rating
Average of 29 Customer Reviews
Contact Information
3495 S 300 W
Salt Lake City, UT 84115-4341
Business hours
Today,7:00 AM - 7:00 PM
MMonday | 7:00 AM - 7:00 PM |
---|---|
TTuesday | 7:00 AM - 7:00 PM |
WWednesday | 7:00 AM - 7:00 PM |
ThThursday | 7:00 AM - 7:00 PM |
FFriday | 7:00 AM - 7:00 PM |
SaSaturday | 7:00 AM - 4:00 PM |
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