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          Neerings Plumbing & Heating, Inc. has 1 locations, listed below.

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            Business ProfileforNeerings Plumbing & Heating, Inc.

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.86/5stars

            Average of 29 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/13/1999

            Years in Business: 89

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Business Details

            BBB File Opened:
            7/5/1996
            Years in Business:
            89
            Business Started:
            3/1/1935
            Business Started Locally:
            3/1/1935
            Business Incorporated:
            7/1/1991
            Accredited Since:
            9/13/1999
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:00 AM - 7:00 PM
            T:
            7:00 AM - 7:00 PM
            W:
            7:00 AM - 7:00 PM
            Th:
            7:00 AM - 7:00 PM
            F:
            7:00 AM - 7:00 PM
            Sa:
            7:00 AM - 4:00 PM
            Business Management
            • Mr. Troy Neerings, President
            • Mr. Mike Dixon, Treasurer
            Contact Information

            Principal

            • Mr. Troy Neerings, President
            Additional Contact Information

            Fax Numbers

            • (801) 486-3493
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/17/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I hired this business to make plumbing repairs on my business property. I was clear from the beginning that the work needed to be complete prior to December 23, 2022, because my business could not operate without the necessary repairs, and 60% of our annual revenue is earned during the winter holidays. Neerings not only failed to complete the repairs on time, they did not even start the work until 2-1/2 days after it was supposed to begin. In fact, none of the work was completed prior to December 23. Neerings ceased work more than 1 week later, and had to be called out to fix issues on four different occasions. Even after this, a portion of the repairs were never completed, and Neerings failed or refused to complete the work, which resulted in the business' main restroom to be unusable. It remains so to this day. My business made payment of 90% of the invoiced amount, and withheld $2,300 while negotiating a discount to compensate my business for Neerings failures and incompetence. After the business contacted Neerings to seek a discounted fee due to their failure to perform the work on time, and in a professional manner, Neerings hired an attorney to force me to the business to pay the remainder, despite the fact the amount was in dispute. Then, even after my business paid the remainder, under protest, to avoid a construction lien, Neerings filed a wrongful construction lien seeking attorney fees and costs, even though **** law prohibits the inclusion of attorney fees and costs in any construction lien.
            Read More

            Customer Reviews

            29 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lacey B

            1 star

            12/28/2023

            On October 26, 2023, I called Neerings to do a service for a water leak. As I had the service workers at my home, I also asked for them to replace a sink (which I had the sink) and replace a leaking main line.In order to fix the leak, the workers had to cut a hole in my ceiling in order to access where the leak was coming from. The workers indicated they would not fix the hole in which they created to get to the leak.Upon the request to replace the sink, the workers damaged the fermica countertops. I told the workers I would look into fixing it as I was already frustrated with the hole in the ceiling which they would not repair. They also indicated that I would have to drill the hole for the dish soap. The sink is not secure and in place and the caulking that was done was very shotty and did not look perfessional at all.I had to replace a drain pump for my dishwasher. When I got under the sink to disconnect the hose that goes into the garbage disposal, I learned that the hose was not even tight which was causing a leak under my sink.For the 3 services they performed (water leak, sink replacement, and main line elbow replacement), the cost came to $3,900!!I called the office 3 times to speak to a manager to discuss the conernes I had with the hole in my ceiling, damaged countertops, and leak under the sink, which I was told each time that they were in the field and would call me back. I have never received a call back.I am extreamly disappointed from the service and damage caused which I have had to fix!!

            Local BBB

            BBB Mountain West

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